Store Manager - Full Time - Scarborough Town Center

POSITION SUMMARY:

The Store Manager reports directly to the District Manager and is responsible for running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and beauty advisor development as well as overall service and brand integrity for the individual boutique.

Responsibilities:

• Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events
• Acquire strong product knowledge of the entire L'Occitane product line
• Provide outstanding customer service
• Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals
• Develop a skincare customer base
• Manage, supervise and train staff
• Communicate L'Occitane standards and expectations to management team and sales associates
• Recruit, hire and train Beauty Advisors and future management candidates
• Develop coaching logs and refine selling techniques on store wide and individual basis
• Analyze and review sales associates performance
• Acquire extensive knowledge of L’Occitane skincare product lines
• Maintain, train and coach L'Occitane visual and merchandising standards
• Advise and assist customers with their choices of products for themselves and for gifts

Requirements:

• Proven ability to motivate a sales force
• 3+ years of work experience in retail sales
• Excellent oral and written communication skills required.
• Basic math skills are necessary.
• Must present a positive professional and energetic attitude
• Computer literacy including MS Office a plus
• Must possess a passion for customer service and selling

What we offer in exchange for your efforts:

• RRSP
• Medical, Dental, Vision Insurance
• A highly competitive salary/compensation
• Generous discount
• Bonus opportunities
• A warm, open, fun and friendly working environment
• Paid Vacation
• Outstanding benefits for fulltime employment:

All Applicants:

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