Warehouse Supervisor - Mbc

58658
The Role
The ‘Operations Supervisor’ role oversees warehouse and transportation operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.
Within the scope of his/her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service.
This position provides strong technical support as well as direction, guidance & leadership to the Warehouse and Transportation Departments at an assigned distribution centre.
Responsibilities

• Maintain and audit weekly payroll entries for drivers and/or warehouse workers
• Assign daily work duties to drivers and warehouse workers ensuring safety, service and productivity and reliability Requirements are met
• Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)
• Audit all drivers trip records for legal and process legitimacy
• Oversee quality control for in-house and en-route product
• Review service providers’ performance to ensure service and quality Requirements are met and cost controls are met.
• Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum
• Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information
• Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)
• Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service etc.
• Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions
• Manage work flows efficiently, meeting the Requirements of our Collective Bargaining Agreement
• Maintain associated employee bids
• Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service and cost efficiencies
• Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly
• Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another

Leadership

• Perform supervisory functions which include follow up with drivers and/or warehouse workers while holding employees accountable through recognition & discipline.
• Develop and maintain effective working relationships across the company
• Participate in training, inspection, investigation and continuous improvement programs
• Demonstrate leadership through effective teamwork and demonstrating a positive attitude

Administration

• Collect and record statistical information for reporting purposes.

Facility & Equipment

• Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated Requirements.

Requirements

• Leadership Competencies required
• Integrative thinker and excellent problem solving skills.
• Attention to detail, organization skills
• Excellent time management skills, ability to manage multiple priorities.
• Ability to produce accurate and timely reports.
• High initiative, self-motivation
• Bachelor’s degree (or equivalent) in business, engineering, logistics or related field.
• Strong computer software (ie. MS Office) skills required
• Experience with Routing and Onboard Software, a strong asset
• Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution or logistics.
• Excellent communication and presentation skills (verbal and written).
• Strong, interactive team player.
• Strong work ethic, ability to multi-task in a high pressure Work Environment
• One to three years of progressively responsible supervisory experience

Work Environment
The Work Environment is set within a multi-temperature distribution centre. Safety shoes are a requirement as your work area will be located at the warehouse supervisory station or in the transportation dispatch station. Business casual attire is required. In this 40-hour per week work schedule, your shift will regularly include weekend work as well as variability in shift start/finish timings (days/afternoons/evenings), based on specific job location Requirements. Shift timings will likely be subject to rotation and scheduled days of work may change from time to time based on business Requirements. Flexibility in your schedule is a key job requirement.
Competencies

• Drives Change
• Fulfill Your Promise.
• Leaders Developing Leaders
• Results Oriented
• Communicates Effectively
• Financial Acumen

Compensation Package
We offer a highly competitive salary and incentive bonus plan together with a generous benefits and RRSP contribution package.
About Martin-Brower
Martin Brower is the largest McDonald’s distributor worldwide delivering more than 500 million cases to 20,400 restaurants around the world each year. In addition to McDonald’s, Martin-Brower services other quick service restaurants including Subway and Bob’s in Brazil and Subway and Outback Steakhouse in South Korea – www.martinbrower.com
Accessibility
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
Martin-Brower of Canada Co. is an equal opportunity employer
Required Skills And Experience

• High initiative, self-motivation
• One to three years of progressively responsible supervisory experience
• Leadership Competencies required
• Strong, interactive team player.
• Excellent time management skills, ability to manage multiple priorities.
• Bachelor’s degree (or equivalent) in business, engineering, logistics or related field.
• Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution or logistics.
• Ability to produce accurate and timely reports.
• Strong work ethic, ability to multi-task in a high pressure Work Environment
• Integrative thinker and excellent problem solving skills.
• Excellent communication and presentation skills (verbal and written).
• Strong computer software (ie. MS Office) skills required
• Experience with Routing and Onboard Software, a strong asset
• Attention to detail, organization skills

Behavioral Competencies: (Leadership – Supervisors and Managers)
Core Competencies

• Executes on plans to drive business outcomes
• Seeks opportunities for and delivers continuous improvement
• Communicating Effectively
• Acts in accordance with the organization’s mission, vision, and values
• Leading Change
• Identifies, develops, and retains talent
• Seeks to understand the changing needs of the industry
• Maintains a culture of inclusion so everyone can succeed
• Provides clear, consistent, timely, respectful communications
• Explains the reasons for change and communicates the change plan
• Sets challenging goals to continuously elevate performance
• Demonstrates organization’s values and an environment of openness and inclusion
• Is approachable and visible
• Keeps people informed about business results and progress
• Holds self and others accountable and pursues excellence
• Executes changes effectively, following clear plans and processes
• Contributes to and encourages an open exchange of ideas and opinions
• Focuses on the critical priorities including safety and wellbeing
• Strategic Thinking
• Develops relationships built on trust and open communication
• Prepares future leaders for success through development
• Delegates authority as appropriate
• Manages people, processes, and resources to meet the strategic priorities
• Provides ongoing feedback and coaching
• Achieves results while upholding ethics, integrity, compliance and company values
• Eliminates barriers to success
• Developing Self & Others
• Communicates about changes to ensure buy-in to the change
• Manages finances to ensure limited resources are used wisely
• Continuously improves safety and wellness
• Identifies and acts to address performance gaps and to reward contributions
• Driving Results

Compensation Package
We offer a highly competitive salary together with a generous benefits and RRSP contribution package.
Accessibility
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
Martin-Brower of Canada Co. is an equal opportunity employer