Distribution Supervisor Jobs

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Distribution Supervisor to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

Shift: Rotating Shifts

In this role you will:

• Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
• Coach and develop Associates to meet organizational objectives and personal goals
• Facilitate weekly/monthly meetings
• Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
• Provide day to day supervision of the work in the distribution center
• Run reports, route delivery trucks, handle store transfers & building manifests
• Supervise home delivery, inbound/outbound receiving, and order picking
• Ensure your all Associates are trained to meet the work demands of the distribution center
• Ensure that all health and safety standards and regulations are adhered to
• Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
• Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
• Work closely in supporting other supervisors and overall delivery operations

Qualifications

The Qualifications and Experience with like to see:

• Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
• Experience with RF picking and WMS/ERP systems (ie., Oracle) is a definite asset
• Work on a flexible schedule – 7 day operations where days off might not be on the weekend
• 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role
• Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
• Previous inventory and cycle count experience is required
• Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
• Excellent interpersonal, communication, presentation, and organizational skills
• A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset

Additional Information

Why members of our Operations team love working at Sleep Country Canada/Dormez-vous?:

• Maternity/Parental leave top up benefits
• Long service awards, celebrations and other social events
• Associate Referral Program
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Paid day off to volunteer at your local charity of choice
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Diverse and inclusive work environment
• Tuition Reimbursement Program that covers professional AND personal development
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital
• We will invest in you and provide extensive training, mentoring and continuous development
• This is not a job but a CAREER with opportunities for growth and advancement

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.