Vp, Market Leader (Senior Care)

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Reporting to the Senior Care General Manager, the VP will be a key member of the senior care leadership team, leading the overall strategy and growth for the Senior Living business. In this role, the VP will lead the retention & growth strategies of the Senior Living business. The VP will expand the go-to-market capabilities of Sales Support, Customer Success focused on growth of the business to be a collaborative & consultative organization working with our customers on how to optimize performance using our solutions. The VP will lead the direction of the overall cross-functional matrixed organization to drive the established vision for the business unit. The VP will be accountable for hitting annual growth targets for the business unit. The VP will work closely with Marketing to set & drive strategy. The VP will work closely with HR on the overall people plan for the matrixed organization to support what is needed for success.
As a member of the Senior Care Leadership team, the VP is expected to contribute to overall company policy, culture, and performance. The VP will support the overall corporate objectives and translate these into successful measures for the business unit.
Key Responsibilities

• Maintain relationships with decision-makers across our target client/customer base
• Build and manage a successful team while fostering a culture that aligns with and promotes company values, inclusive of our DEI strategy.
• Work closely with Marketing, Sales & Customer Success teams to set strategy, optimize existing processes and establish new, cost-effective processes to achieve and exceed our revenue goals
• Develop and oversee the implementation of retention and growth strategies for the Senior Living business in partnership with Senior Product Marketing Manager
• Represent the organization effectively internally and externally with customers, partners, industry associations, and other key stakeholders
• Deliver on the Senior Living business objectives, defined KPIs and annual growth targets, including: Market Strategy and Business Objectives; Market structure and effectiveness; Bookings, revenue, ARR targets, retention, expenses; Integration of Acute and Payer and LTPAC market objectives

Qualifications & Skills

• 8-10 years of people management experience
• Demonstrated thought leadership
• Proven record of performance & impact to revenue growth
• Experience leading in a matrixed organization
• 10+ years' experience in Senior Living marketplace and/or Market Leadership SaaS experience

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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