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Company | Scribd |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Online Audio and Video Media |
Expires | 2023-08-01 |
Posted at | 10 months ago |
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we work to change the way the world reads by building the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top authors, our community includes over 1.9 M subscribers in nearly every country worldwide.
- Help identify the questions we need to answer to move product strategy and execution forward. Your insights and discoveries will help inform company strategy, product experiences, and long-term roadmaps.
- Make research findings relevant and impactful for product and design through crafted insights, decks, stories, videos, and testimonials–working to ensure team engagement in user research studies, and foster a common knowledge of research output to drive informed decision making.
- Build and implement innovative user research processes to meet Scribd’s product delivery goals.
- Design, scope, and run user research to fully learn the latent and unmet needs of Scribd users through creative research, spanning generative, iterative, and evaluative methods.
- Assist multiple designers and product managers with a wide range of research needs, from large and generative to small and tactical–with an end goal of up-leveling research skills among the product team so that less guidance becomes necessary.
- Strong presentation skills with a creative and compelling storytelling style.
- BA/BS+ in Psychology, Social Science or a related field, or equivalent experience
- Proven ability to use human-centered insights to answer business questions.
- 5+ years of hands-on experience designing and conducting market/product/design research and be able to show how your work has had an impact. Have stories of how your research influenced product roadmaps, informed design outcomes, and impacted team processes.
- Demonstrated capacity to handle multiple research studies concurrently.
- Skilled with both quantitative and qualitative research methods, including research scope, design, tracking, and synthesis.
- Comprehensive knowledge and experience of a range of UX research approaches and methodologies.
- Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
- Learning & Development programs
- Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
- Mental Health support & resources
- Book Benefit
- Sabbaticals
- Flexible Sick Time
- Quarterly stipend for Wellness, Connectivity & Comfort
- 401k/RSP matching
- Short-term/long-term disability plans
- Vacation & Personal Days
- Company wide events
- Free subscription to Scribd + gift memberships for friends & family
- Paid Holidays (+ winter break)
- Referral Bonuses
- Company-wide Diversity, Equity, & Inclusion programs
- Team engagement budgets
- 12 weeks paid parental leave
- Tuition Reimbursement
- Volunteer Day
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