Training And Development Lead

You belong at Day & Ross.

Training Lead

Full-time

New Brunswick

The Training Lead is primarily responsible for the planning, execution and management of a company wide technology transformation’s training program. At the conclusion of the program, this role will move into the Learning & Development team where they will continue to support ongoing business learning needs.

The Training Lead will work with key stakeholders to conduct a training needs analysis and manage the training material development cycle. The training lead will play a key role in the overall success of this transformation by determining and supporting the best training approach for each impacted audience per initiative. This role also manages Train the Trainer & End User Training logistics, planning and execution. In addition, it is the Training Lead’s responsibility to track all deliverables as indicated on the training plan and manage/escalate all issues.

How You’ll Help

• Assists with the identification of stakeholders and end users to ensure all required individuals will be trained in the appropriate areas per functional group
• Ensure Business Owner of training materials post Go-Live is identified and proper handoff is completed
• Assists with the development of leadership action plan as it relates to training
• Assists with the coordination of training material translation process with an external vendor
• Assists in the selection of trainers, and helping with the transition from Super User to Trainer
• Ensures existing documentation and relevant business scenarios (e.g. process flows) are leveraged in the development of training material
• Collaborates with the communication specialist to create and release all training related communications
• Responsible for End User Training logistics including scheduling participants, tracking attendance, and addressing training related issues with support from a training logistics team.
• Oversees the training material development lifecycle, including managing deadlines and quality.

Your Skills & Experience:

• Experience in developing training schedules
• Experience in a project environment
• Exposure to LMS systems
• Strong Communications Skills, written & verbal
• Strong proficiency in MS Office
• Up to 10% travel may be required
• Adult Learning training or certification is considered an asset.
• Post-secondary education or a combination of education and experience will be considered.
• Experience designing and deploying (end to end) training programs
• Organized with the ability to support team members and multiple stakeholders
• English required. French will be considered an asset
• 2 – 5 years of experience in Training, Learning & Development and/or managing training programs

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.