Territory Business Manager, British Columbia

Essential Functions:

• Relationship-selling, partnering, and managing of accounts with home medical equipment providers.

• Call on/establish relationships with referral sources (outpatient services, facilities, home care coordinators, therapists, etc.).

• Promote/sell/secure orders from existing and potential customers by effectively designing and executing a call pattern.

• Demonstrate products and services and assist prospective providers in the selection of those best suited to their needs while maintaining an accurate demo account of inventory.

• Familiarize established accounts with new products, services, and developments (market penetration).

• Develop/maintain close working relationship with internal departments, such as Financial Services, Customer Service, Telesales, and Technical Services.

• Coordinate/assist in providing services of Invacare’s technical/customer service staffs based on customer needs.

• Establish professional customer/vendor relationships with appropriate customer personnel.

• Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations.

• Investigate policies and notify company of competitive products, promotional sales, selling techniques, pricing, warranties, and marketing policies. • Submit regular reports detailing activities/sales volumes/expenses.

• Investigate and expedite warranty claims and complaints in accordance with company policies.

• Conduct follow-up service calls to all accounts to ensure satisfaction with all agreements reached during sales approach.

• Conduct all business transactions in a manner that upholds the high ethical standards of Invacare Corporation.

• Help ensure the success of the consumer sales/marketing plan through sales efforts directed toward providers, facilities, organizations, professional clientele, and end users.

• Ability to independently operate a motor vehicle.

• Complete all required training applicable to assigned position.

• Additional duties as requested or required.

Qualifications: • Bachelor’s Degree preferred. • Minimum 5 years related sales experience with proven track record of accomplishments selling multiple product lines. • Bilingual French / English an asset • Preferably selling into a health care manufacturing environment or Home Medical Equipment Industry. • Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). • Excellent communication skills (verbal and written). • Demonstrated initiative (self-starter). • Flexible style to adapt and embrace change (“do whatever it takes” approach). • Availability for overnight travel, as needed. • Valid driver’s license. • Proficiency with technology- Microsoft Suite • Maneuver/lift equipment (50-100 + pounds).