Technical Support Specialists Jobs

Matrix Labour Leasing is currently recruiting for multiple Technical Support Specialists for a contract role with a very exciting client. We are recruiting for candidates in London ON, Toronto ON and Winnipeg MB

Location city(s): London, Toronto, Winnipeg

Work Style: Hybrid Flex – 1 day/week in office

End Date: December 26, 2023

Pay Rate: $24.04/hr

Any Specific Tools/skillset

• 3+ years of experience with Windows and RedHat Linux Patch management.
• Knowledge of Ansible Tower/AWX will be an asset.
• 1+ years of experience with automation using Ansible.
• Knowledge of ITIL processes.
• Knowledge of source code management tool like GIT and IDE like VSCode.
• Experience with Cloud platforms like Azure or AWS will be an asset.
• Demonstrated ability to perform systems analysis to resolve performance and capacity issues, and optimal use of infrastructure.
• 5+ years' experience provisioning and supporting complex non-production or production environments in a large organization.
• 1+ years of experience with AD and DNS service.
• 5+ years of applicable Windows and RedHat Linux Administration experience.
• 3+ years of experience with VmWare Virtualization engine.
• Understanding of Windows system security and hardening standards like CIS.
• Knowledge of Scripting languages such as Powershell and Python.

Role Profile Description

• Ensure an appropriate level of reliability of technology and operating systems to meet current service level agreements and future business needs.
• Participate in various infrastructure improvement projects
• Develop, implement, support, and document automation for more effective systems support.
• Collaborate closely with the other Windows Administrators
• Participate in disaster recovery tests.
• Participate in patch management, configuration management and upgrades
• Be available for on-call support (rotational basis).
• Ensure infrastructure in disaster recovery site is healthy.
• Handle service requests, incidents, and change requests.
• Document the different activities and procedures

About Matrix LabourLeasing Ltd.

Matrix Labour Leasing is a full-service recruitment agency specializing in the placement and administration of the skilled trades workforce all across Canada. We have been in business for over nineteen years and have placed over 4,000,000 employment-hours in the Canadian workforce. We have been recognized as one of Alberta Venture’s Fast Growth 50 and as a Leader of Tomorrow by Business in Calgary.As a leader in our industry, Matrix remains committed remaining cutting edge of the Full Service Temporary/Permanent Placement model as well as best in class managed services in Payroll and Back Office Support. We are proud to serve the following industries:Industrial ConstructionCommercial ConstructionOil and GasManufacturingWarehousingHospitality HealthcarePipeline Construction