Team Lead Robotic Process Automation

Posting Closes On: July 14th end of day

Compensation: $93,491–$116,864

Additional Information: This is a "Remote First" (i.e. fully remote), 1-year full-time temporary employment opportunity, specifically for someone with experience leading a team working on Power Platform!

Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We're excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry!

Join Our Team!

We're looking for a Team Lead Robotic Process Automation to support our IS - Architecture and Infrastructure Services team.

As the Team Lead Robotic Process Automation, you are a highly motivated and experienced individual, leading a team of analysts in designing, developing, and delivering automations using Power Platform solution and other technologies. You will be responsible for managing and overseeing the work of the Process Automation team which supports our core business functions by deploying automated solutions that enable our people to work more efficiently, deliver the highest levels of service to our members and support our Noble Purpose.

Reporting to the Director of Technology, the incumbent will provide leadership and senior-level expertise in the research, analysis, planning, design, installation, development, implementation, maintenance, support and overall utilization of Process Automation technologies and tools, primarily (but not limited to) Microsoft Power Platform. You will collaborate with users and management to define system requirements and resolve problems, and you will provide direction and leadership to Process Automation Analysts. This role also has the responsibility of leading process automation projects through inception, design and implementation while ensuring standards and processes.

In addition, you will be responsible for establishing a Power Platform Center of Excellence (COE) for the organization. The COE will provide guidance, best practices, and standards for the adoption and usage of the solution and will also be responsible for developing and maintaining a knowledge base of reusable components, templates, and workflows that can be leveraged across the organization. You will collaborate closely with other teams within the organization to promote the adoption of the solution, identify areas of improvement, and ensure that the COE's standards and best practices are being followed. You will also be responsible for communicating the benefits of the COE to stakeholders and promoting its adoption within the organization.

The Team Lead Robotic Process Automation will also have the opportunity to establish a Center for Enablement (C4E), which will focus on empowering citizen developers within the organization. The C4E will provide training, support, and best practices for individuals and teams who are interested in building their own Power Platform solutions. You will collaborate closely with other teams within the organization to identify and empower potential citizen developers and promote the adoption of Automation and ensure Federated Governance for Citizen Developers who use Power Platform and Low Code.

Requirements

To qualify, you'll need at least the following:

Experience:

• Experience leading a team of analysts in a fast-paced, dynamic environment involving automation projects.
• Prior experience with Robotic Process Automation tools, preferably in Power Platform
• Excellent project management skills, including the ability to develop and maintain project plans, timelines, and budgets.
• Strong problem-solving and analytical skills.
• Strong technical skills in Power Platform, including Power Apps, Power Automate, and Power BI.
• 5 or more years of experience and considerable skill in automation, with relevant experience in Process Automation technologies.
• Demonstrated ability to translate business requirements into technical solutions.
• Experience with working in an Agile environment is a plus.
• Excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.

Education and Training:

• Must have Microsoft Certified: Power Platform Fundamentals
• Post- secondary education in computer technology or IT related discipline from an accredited institution.

Although not required, the following experience and education/certifications are valuable assets

• Microsoft Certified: Power Automate RPA Developer Associate
• ITIL Foundation certification
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Certified: Power Platform Solution Architect Expert
• Additional Power Platform certifications

Most importantly, we're looking for candidates who align with our values. We live our values in how we do business. We're not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential. Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

• Learning options that support lifelong learning and career-building opportunities
• A supportive and engaging working environment
• Learning & Development team who support career development through financial support of external courses and designations
• A total rewards strategy that includes recognition for a job well done
• Opportunities and support for volunteering in local communities and abroad
• Volunteer program that includes time off to support the initiatives you support
• Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees
• Leaders who are passionate about developing their employees to grow their careers
• Benefits that lead the field

Here are some of the benefits that our employees love:

• Full package of health and wellness benefits
• Financial benefits available immediately (reduced Loan and Credit Card rates, etc)
• Annual flexible spending account to purchase additional health or personal wellness items
• Incentive pay program
• Matched Retirement Savings program (Servus matches what you contribute)
• More than Alberta standard vacation time to start and vacation purchase program for those years when you need more time off

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

Additionally, Servus has introduced a new flexible hybrid work model which consists of a combination of working in the office and working remotely. The hybrid approach provides employees with more flexibility, while still allowing employees to connect in person and remotely and building upon the culture that makes Servus such a great place to work.

Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate about making an impact, apply now!

#indh