Student Finance Manager Jobs

Description

Position at Toronto School of Management

The Language Gallery Canada delivers a wide range of quality language program to students from over 70 countries. With locations in Canada’s two largest markets for ESL training, Toronto and Vancouver, provides short-term and long-term high-quality language courses with an emphasis on academic quality, offering international students a great language immersion experience that will lead the student into a bright educational future.

The Student Finance Manager provides financial assistance to prospective and current students, ensuring an excellent student experience throughout their journey with The Language Gallery. The successful candidate will manage reports, compliance, and training and motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

Specific Responsibilities:

• Credit Notes: Coordinate with the agencies, regarding the valid credit notes. Apply the credit, update the system and agency accordingly.
• Daily Allocations: Update an Account Activity with upcoming payments and process the allocations. Inform Accounting department with each of the allocations that have been done during the day.
• BD’s requests: On a daily basis correlate with Business Developers Requests regarding the amount of payments, receipts, etc. (10 requests per day)
• Commission process: Coordinate with Manager in order to define the right commission amount for the agency. Once approval is received, passed the information to accounting for process. Coordinate with accounting accordingly. Follow up on any unpaid commissions.
• Daily Report: Collect TLG daily updates from the different departments to inform the main office in London.
• Monthly P&L Report: Prepare the report that that summarizes the total income and total expenses of a business in a specific period of time. Includes the amount of students enrolled in the month, payments that have been done, payroll expenses, etc.
• Books return; Coordinate with students in regards to book deposit return, arrange the book return through the Canada Post, update the Refund Team of the amount to be refunded.
• Guard me: Apply and organize the health insurance for students.
• SYS adjustments: Update sys and student files with any necessary adjustments regarding commissions, refunds, student notes, credit notes, installments, discounts, etc.
• Perform other related duties as assigned.
• Finance: On a daily basis coordinate with Finance and Accounting Department to make sure all of the students’ payments have been allocated correctly, and intercompany payments have been done in the right amount of tuition.
• Weekly Credit card Reports: Includes all of the credit card transactions processed for the week.
• Phone Calls: in charge of the main TLG phone line and the emergency phone to handle general enquiries and/or emergencies.
• Fast Track students Refunds: Coordinate with Refund TSoM officer on the weekly basis in regard to any Fast Track students refunds.
• Monthly Sales Reports: Includes all of the allocations that have been done for the month.
• Credit Card Transactions: Process the transaction payment through the Bambora platform; Credit card terminal (in campus)
• Daily Sales Report: Create the report of all of the allocations that have been done for the day.
• E-transfers: Manage payments email in order to organize and pass all of the upcoming e-transfers payments.
• Bills and Outstanding Balance: Coordinate with Activities/Credit Card/ Insurance companies on a weekly basis to make sure all of the invoices are well received and paid in time.
• Unrecognized Transactions: On a daily basis, coordinate with accounting department/BD’s/payments company for any unrecognized bank transactions.
• Refund Process: Define the right refund amount for the agency. Once approval is received, inform the Refund Team regarding the amount. On the daily basis work in CRM system to make sure all of the activities made correctly in both sides. Make the necessary adjustments. Check the new refunds request that has been submitted directly, without school informal. Coordinate with Accounting Department on the by-weekly basis to summarise the payment information and refunds to be processed. (Update the system and student files accordingly)
• Intake dates: On a weekly basis work closely with Admission department to make sure all of the POP and actual payments are processed and updated in the Arrival List. Make sure the COE issued for the right students. Collect and prepare the list of OS balance students. Contact the agency/BD for the further payment collection.

Position Requirements:

• Advanced Microsoft Excel skills.
• Post-secondary diploma/degree is required.
• Strong communication skills in all forms including written, oral, email, telephone and presentation.
• Knowledge and working experience of supervisory principles and practices.
• Minimum 2 years of related experience within a fast-paced student-centered environment, the preferably private career college environment is an asset.
• Ability to work with multiple internal and external stakeholders.
• Excellent organizational and time management skills, including the ability to cope with competing demands and to prioritize tasks.
• Ability to work to deadlines and achieve goals.
• Ability to use own initiative and pay close attention to detail.
• Capable of working independently and having responsibility as an individual.