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Strategic Loyalty Advocate Jobs
Company | Atlassian |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-05-30 |
Posted at | 1 year ago |
Working at Atlassian
- Manage renewals across a sizable product portfolio
- Forecast a pipeline for renewals, upsell, and cloud migration opportunities
- Maximize software retention rates and minimize customer churn through effective inside sales techniques over the phone, video, and email
- Lead end-to-end sales motions for our Cloud and Data Center platforms
- Partner with our Strategic sales team on account planning and driving total book of business growth through whitespace analysis and install base research
- Keep informed of product updates and new offerings and articulate those improvements to customers and our solution partners
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- 5+ years experience in Enterprise account management, software renewals, customer success or other relevant business areas
- Experience building customer trust over the phone and on video across different countries and cultures
- Experience meeting or exceeding performance goals
- Experience managing an end-to-end sales cycle
- Experience using Salesforce, Clari, and Tableau
- Experience working with Channel partners to retain and grow customer accounts
-
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