Service Writer Jobs

Service Advisor – Recreational Vehicles

If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.

Job Responsibilities

• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
• Handle minor customer concerns and complaints
• Follow up on each repair and keep customers informed of progress
• Listen to each customer and clearly articulate repair needs to techs
• Review and explain repairs and associated costs with customers
• Keep Service Manager informed of all problems and potential problems
• Sell and manage extended warranties
• Provide accurate estimates of repair/maintenance costs
• Notify customers when vehicles are ready for pick up
• Inspect repair quality and ensure that all work is complete
• Attitude is everything—greet service department customers promptly and courteously
• Upsell recommended/additional services using low pressure, high integrity methods
• Adherence to dealership policy on customer vehicle care and operation

Education And/or Experience

A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.

Benefits

• Annual Mexico Trip!!!
• RRSP Matching
• Catered Staff Lunch - semi monthly
• Great West Life Coverage

About Us

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with a 10 acre site in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, and Saskatoon SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories and RV rentals. If you have any questions about buying, renting or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today!