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Senior Technical Writer Jobs
Company | Informatica |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-02 |
Posted at | 1 year ago |
Job Number: 35668
- Write and edit playbooks.
- Manage internal wiki pages, including regular reviews of content.
- Develop, edit, and record training materials for an internal audience.
- Edit content for completeness, style, and accuracy.
- Write and edit technical content that describes policies and standard operating procedures.
- Track tasks, maintain schedules for specific projects, and communicate status to documentation lead and engineering leads.
- Build product and infrastructure architecture diagrams.
- Scribe and transcribe important meetings and whiteboarding sessions
- Experience with Lucid Chart, video software such as Camtasia, or e-learning software such as Articulate Rise
- Knowledge of cloud security and engineering operations
- Familiarity with compliance certifications like SOC 2, HIPPA, and FedRAMP
- Can use PowerPoint to surface information
- Experience with content management systems, source control systems, Jira, and Confluence
- Minimum 5+ years of relevant professional experience
- Minimum 5+ years of relevant professional experience
- Work in a systematic manner while allowing scope for new and changing requirements.
- Understand requirements and incorporate them into the documentation
- Can design processes and standards to improve the efficiency and productivity within the scope of process and operational documentation.
- Can engage with partners to gather the required information needed to complete tasks.
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Technical information
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
- Equity opportunities and an employee stock purchase program (ESPP)
- Tuition reimbursement program to support your and personal growth
- Flexible time-off policy and hybrid working practices
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
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