Technical Writer Jobs

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The opportunity

EY Design Studio’s team in our Business Consulting group is expanding and looking to hire a Technical Writer. The position and requirements for this position are described below.

The Role

As a Technical Writer, you're an ambitious and experienced writing professional looking to mentor a vibrant team and share your expertise on best practices and processes. Your forte is in writing, developing and editing end-to-end proposal content for various RFPs/RFQs/RFI/SOWs and whatever other writing-related acronyms exist - once a challenge is presented to you, you're itching to research, learn, write and deliver.

Your role includes coordinating the creation and submission of proposals from scoping out RFP opportunities to delivering the finished product with top-notch quality. You take pride in communicating on behalf of the company within your writing, both to internal and external stakeholders. Your team members include not only more junior Proposal Writers, but also Developers, Project Managers and R&D aficionados.

You're not only a strong writer, but also a strategic thinker; you breeze through the analysis of large and complex documents, conduct research, and devise a winning strategy that incorporates client vision alongside our organizational values. You're as creative as you are technically-sound and have a yearning to bring your passion and quality-driven delivery to a small, but mighty, writing team.

Key Responsibilities

• Provide quality assurance on all grids and check (QAs) completed grids to ensure compliance to RFP specifications and amendments;
• Collaborate with our technical team to obtain an in-depth understanding of our service offerings and software development processes.
• Coordinate, research, write, edit and review project proposals/bids;
• Provide mentorship to more junior team members and initiate best practices and processes into our current writing team;
• Search for bids on public tender sites, assess prospects, quarterback the response/outcome of the proposal and then track the results for reporting and success metrics;
• Maintain and update a comprehensive library of response templates, reusable content, technical terminologies, project references, and team matrices;

To qualify for the role, you must have

• Demonstrated ability to meet aggressive deadlines while working with multiple projects/stakeholders;
• Highly organized, with a history of being detail-oriented and a track record of delivering quality output on time;
• Self-starter that can work independently with minimal oversight along with a proactive service attitude and willingness to follow "hands-on/can do" approach.
• Basic understanding and experience with different stages of software development, including requirements specification, development, quality assurance, and deployment;
• Bachelor’s degree or equivalent in English, Communication, Public Relations, Journalism in addition to a background in IT/Software Development field;
• 2+ year(s) of experience in writing RFPs/RFQs/RFI/SOWs or technical documents;
• Extensive working knowledge of content production using Microsoft Word, Google Docs and the ability to manage large documents/work projects;

Ideally, you’ll also have

• Past experience in directly coordinating/writing/preparing proposals for the public and private sectors;
• Previous experience in the software industry, ideally with software consultancy and/or development studios;
• Ability to generate graphical assets, like wireframes, mockups; skilled in photoshop/sketch etc.

What We Look For

We’re interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. 

 

What We Offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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