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Senior Support Specialist Jobs

Company

Stellar Recruitment Inc.
Address Vancouver, British Columbia, Canada
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-09-17
Posted at 9 months ago
Job Description

One of Stellar exciting new tech clients is searching for a senior-level Support Specialist to join their Vancouver based team! For this role, we're looking for a candidate who excels in addressing complex IT challenges, providing exceptional customer service, and aiding both clients and colleagues in resolving intricate technical issues. If you think you or someone you know would be a great fit for this on-site role, let's connect! Apply now or email us at [email protected] to get in touch with our team of recruitment specialists.


Responsibilities:

  • Install software/hardware, even in non-standard setups.
  • Resolve glitches in Microsoft apps, operating systems.
  • Provide timely technical support for diverse IT concerns.
  • Collaborate on team projects and create user training materials.
  • Facilitate onboarding, training for clients, optimize networks.
  • Manage Microsoft 365, Windows environments, ensure smooth operations.


Qualifications:

  • Familiarity with Microsoft 365, Azure, Mac usage.
  • Industry certifications (Microsoft MCP, MCSA, etc.).
  • Strong diagnostic, troubleshooting skills.
  • Proficiency in Windows systems for servers/desktops.
  • 5+ years of MSP or related experience.
  • Accredited IT diploma/certificate.


To learn more about Stellar Recruitment’s services, please visit our website at www.stellar-recruitment.com, or find us on LinkedIn, Facebook, Twitter, and Instagram.