Senior Network Analyst Jobs

Company Description

We could tell you that we are a state-of-the-art telecommunications and entertainment company. That we are constantly evolving to not only offer the best to our customers, but also to our employees; after all they are our greatest strength.

The business sector is currently looking for an employee who will define and support telecommunications services for the business sector. The senior ip business solution analyst will divide his time between operations and projects (new products, continuous improvement, etc.) while keeping in mind a concern for automation when possible. He will work hand in hand with the other functions of the technology team (IT, system, product, sales and software development) in order to deliver next-generation products.

Main responsibilities:

• Planning and standardization of all ip equipment, configuration and services of the access network, as well as any other service that the business sector provides.
• Develop and implement new services, features and products within the business sector.
• Support network specialists and managed services specialties in solving the most complex technical problems.
• Establish technical standards, build methods and educational material for network support and deployment specialists.
• Optimization of the availability and reliability of all services in the business sector.
• Ensure that the technical support and deployment team adheres to established technical standards
• Support the ever-growing needs of the access network, SD-WAN hubs and other business services provided by standardizing and deploying the necessary capacity and systems.
• Participate in the implementation of the architecture of new services as well as the architectures of upgrades.
• Be part of the rotation for level 3 customer services support, on a 24/7 basis
• Collaborate with manufacturers and partners for the implementation of new technologies and new ways of doing things.
• Accompanies the customer network specialists in the development and validation of the most complex or non-standard cases and to respond to large calls for tenders.
• Participate in efforts to automate the services that the business sector provides.

Qualifications

• Experience with the following technologies: Cisco IOS & IOS XE & IOS XR, BGP, LDP, IPv6, HSRP, MPLS VPN, EoMPLS, EVPN, GRE, IPsec and Carrier Ethernet.
• Proven experience in resolving complex "bugs" in telecommunications and security equipment from "bug" identification and its trigger to resolution.
• Certifications from MEF, public cloud provider and manufacturer (Cisco, Juniper, etc.) an asset.
• Bilingual (French/English), both written and spoken
• Rigor in the tasks to be performed
• Experience in a Connectivity Service Provider or Managed Services environment
• University degree in technology or equivalent experience
• Approximately 5 years of experience in a similar position
• Willingness to take charge and resourcefulness
• Actively participates in teamwork
• Experience in automation languages (Ansible, Chef, Puppet, Python) an asset
• Experience with documentation collaboration and project management systems (Jira, Confluence, etc.)

Additional Information

internal title: Senior Network Analyst

What's next?

Beyond the CV, we are above all looking for a personality. Along those lines, if we feel like you fit the job, we'll reach out to you to discuss it verbally and let you know next steps to better show us who you are…

Videotron thanks all candidates who apply. Diversity is a fundamental practice in our recruitment process. Thus, we subscribe to the principle of employment equity and offer equal employment opportunities to all.

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