Senior Manager, Project Delivery [Scotiabank]

Requisition ID: 180735

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Hiring Details

• Primary Manager: Director, FCRM Business Analysis CoE and Release Management
• Direct Reports: N.A

Job Purpose

The Senior Project Manager establishes and directs Global Risk Management (GRM) strategic program or projects which have been assigned. These include (but are not limited to) meeting regulatory and audit requirements, business process changes, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployment. Such GRM strategic projects are often highly complex and large-scale in nature, spanning multiple functions and/or business groups/Lines of Business (LoBs). The Senior Project Manager holds the primary project relationship with Program Director/Senior Mangers and executives (in consultation and partnership with other stakeholders such as relationship managers, technology, and portfolio managers), and ensures that a successful business outcome is the prime measure of success. The Senior Project Manager has breadth and depth of understanding of multiple lines of business and can facilitate communication between multiple stakeholders efficiently and effectively. The Senior Project Manager directs, manages, and coordinates team members (for potentially multiple projects) including other project managers, business and technology resources, user groups, internal and external consultants, and contractors, as well as vendors and is accountable for delivery of the end-to-end assigned program/projects.

Is this role right for you? In this role, you will:

• Provides program/project level change leadership to ensure the vision and objectives of the large-scale transformation are driven properly, and ensures change management (the mechanisms of change) are in place to deliver the anticipated program benefits
• Provides visibility to program/project level issues and risks and ensures they are identified, quantified, managed and tracked. Ensures management of those issues and risks abide by the GRM BDO standards and framework and the respective escalations occur as needed. Monitors project level issues and risks and ensures relevant sub-project issues are exposed at the program level. Facilitates resolution of core issues between multiple executive stakeholders where required
• Directs strategic GRM projects within the lines of business and provides integrated management of subsidiary projects and internal or external stakeholders.
• Negotiates complex contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials, as well as best value for the Enterprise. Ensures day-to-day vendor relationship management occurs (including monitoring performance, reviewing, and approving vendor invoices)
• Ensures development of required project artifacts including project charter(s), and management plans (resource, risk management, quality management, communications management, etc.), and related PM artifacts, while complying with applicable enterprise delivery framework standards.
• Determines and establishes the appropriate program/project organizational and work breakdown structures (e.g., projects, workstreams) to accomplish program outcomes. Ensures program/project milestones and schedule accurately reflects the delivery commitments of subsidiary projects. Ensures an overall integrated delivery plan is developed, maintained, and communicated
• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit(s).
• Accountable party for defining, planning, orchestrating, and delivering assigned strategic projects/programs, including all business, operational and IT deliverables. Ensures cross-program coordination of activities, deliverables, and benefits
• We'd Love To Work With You If You Have
• Manages overall program/project budget and ensures supporting budgets are tracking financial budget and actuals.
• Accountable for the end-to-end projects assigned (including related sub-projects)
• Ensures program/project commitments are achieved within agreed on scope, time, cost, and quality parameters
• Chairs regular program and key forums (e.g., Steering Committees) to review progress with key team members and executives.
• Provides leadership, motivation, coaching and mentoring for the program leadership team in order to ensure subsidiary projects are coordinated to achieve the business vision and scope and meet any regulatory deadlines
• Ensures programs are staffed with the right mix of people who exhibit the required perspectives, skills, and behaviours.
• Within the context of the assigned programs/projects, responsible for providing regular communications (including project briefings) with business partners at various levels of the organization, including SVP, VP level, as well as other internal and external resources. Sustains and manages the relationship with the program/project Accountable Executive throughout the duration of the initiative by providing sound advice, counsel and support
• Directly leads all aspects of the program/project lifecycle and works with matrix business, line of business and technology partners to oversee all phases of the program while ensuring the program structure is designed to achieve the intended business benefit

Do you have the skills that will enable you to succeed in this role.

• Excellent relationship management resulting in a proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
• Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar business areas or of technologies. Ability to connect programs/projects to broader organizational goals and grasp the key performance drivers of business partners
• Possesses advanced knowledge and 10+ years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value (> $20MM) with high risk
• Solid understanding of Financial Crimes knowledge is preferable
• Holding a valid PMP designation from the Project Management Institute (PMI) or other valid program management certification (e.g. Prince 2)
• Expert risk management skills
• Solid knowledge and expertise in the use of program/project tools (e.g., Clarity, MS Project, SharePoint repositories, Systems Development Life Cycle (SDLC))
• Exemplary project management skills including multiple aspects of the PMBOK (i.e. Project Management Institute's PM Body Of Knowledge)
• MBA is an asset
• Expert presentation, written and verbal communication skills
• Excellent problem-solving and critical-thinking skills to recognize and comprehend complex issues
• Possesses a university degree and/or 12+ years relevant work experience
• Solves complex project issues which may require facilitation of multiple senior resources
• Excellent stakeholder management and influencing skills, capable of balancing multiple perspectives, effective at all levels up to senior executive

Desired Behaviours

• Trusted advisor to the senior executives in multiple lines of business

Key Performance Indicators

• Delivery on time and within cost and scope
• Delivery of program assigned
• Delivery of business outcomes for projects

What's in it for you?

• Your career matters! You will have access to career development and progression opportunities.
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.