Senior Manager, Data Governance

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Hybrid

Benefits to joining Allstate

• Personal reflection day
• Flexible Work Arrangements
• Working within the community and giving back!
• Annual Wellness allowance to support employees with improving health and wellbeing
• Student Loan Payment Matching Program for Government Student loans
• Tuition Reimbursement
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Comprehensive Retirement Savings Program with employer matched contributions

Job description:

Within Corporate Risks Data and Analytics (CRD&A), the Senior Manager, Data Governance is accountable to lead the Data Governance team which manages the availability, usability, integrity and security of the data in ACG systems, based on internal data standards and policies that also control data usage.

By protecting ACG’s Data ecosystems with an effective Data Governance framework, the Senior Manager, Data Governance Manager will increase ACG’s ability to support future decisions based on robust data and will mitigate ACG’s data vulnerabilities.

Accountabilities:

• Design and maintain the Data Governance framework to protect ACG data assets and enable solutions and processes that will increase internal knowledge of ACG data.
• Lead the Data Governance committee functions and communicate impacts to key stakeholders
• Collaborate with the Product Suite teams to ensure that Data Governance and Privacy requirements are incorporated by design in any future developed solution.
• Lead the Data Governance team through delegation and prioritization of the work in accordance with the role and scope of work to be completed.
• Collaborate with the Privacy and Information Technology leadership teams to implement and design the Privacy roadmap and meet regulatory requirements related to Personal Identifiable Information (PII) data and Consent management.

Qualifications:

Education/ Training

• Bachelor’s Degree in computer science, Information Systems, Mathematics, Statistics, Data Science, Software Engineering, or another relevant field
• 5 years of professional, hands-on data management/Operations and analytics experience, with at least 3 years of formal management experience leading data management and analytical professionals, ideally in the financial sector.

Knowledge

• Strong subject matter expert related to Data Governance
• Leads long-term strategic projects in order to add value to the team/department

Change Management

• Cascades/creates buy in for change management initiatives for their specific team/department
• Leads workstreams to support the implementation and improvement of new and existing processes and procedures, to continuously raise the bar and drive innovation across department activities.
• Provides strategic operational feedback to Director
• Proven experience leading and executing integrated communications and change strategies to support large scale transformation initiatives.

Problem solving

• Advanced conflict management and problem resolution skills in managing internal and external customer relationships
• Effective team needs-assessment capabilities and proven project management skills.
• Strong relationship-building, diplomacy and consultation skills
• Ability to resolve escalated conflicts across multiple parties including the team, department and customer level

Bonus Qualifications:

• Experience with Customer mastering initiative
• Analytical mindset and experience working with business and technical teams to define key metrics, KPIs, definitions, and governance standards, along with the process to manage and maintain them over time
• Extensive experience with data manipulation using SQL or other means to extract and transform data

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.