Senior Director, Erp And Enterprise Applications

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada, specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com

Job Overview

The Sr. Director, ERP and Enterprise Applications oversees the operations and strategic planning of the SNDL ERP for Cultivation, Manufacturing and Retail and the extended application technology landscape; they will ensure that the enterprise applications and distinct software packages align with the business objectives and technology strategy. This person will plan, coordinate, and direct all activities related to developing and managing internal applications that enhance business operations and allow us to operate and scale the business. The Sr. Director of ERP and Enterprise Applications will work closely with decision-makers to identify, recommend, develop, implement, and support optimal technology solutions for our growing business. This individual is also responsible for supporting and assisting in the integration of existing and new applications, including M&A planning and integration.

Reporting Relationships and Contacts

Reports to: Chief Information and Digital Officer

Directs: 3

Internal Relationships: All

External Relationships: All

Scope of Role

• Conduct regular compliance checks and test operating systems.
• Develop, lead, and direct ERP and enterprise application operations and strategic planning and execution. This includes capturing business requirements, executing against agreed plan, managing issues/barriers/change, and organizing and negotiating the allocation of resources
• Manage strategic relationships between internal IT resources, business stakeholders, end users, vendors, and partner organizations
• Assess current enterprise applications and ERP solutions (people, process, and technology) to design a future state and roadmap to achieve desired state
• Overarching responsibility and provides guidance for best practices framework (ex. ITIL, and Life Cycle Management) for the support and sustainability of enterprise applications
• Manage financial budgets, resources, and relationships with stakeholders and vendors
• Lead and manage successful technology enablement implementations of IT-based, cross-functional projects, providing clarity for success measures, milestones, and transparent progress reporting, identifying, and elevating risks, resolving roadblocks with a bias for what is best for the business, and fostering joint accountability with business partners for successful outcomes
• Negotiate and administer vendor and consultant contract and service agreements
• Define and communicate project milestones, service level agreements, and resource allocation to IT Leadership, business stakeholders, support staff, and end users
• Provide leadership and evolve/grow team to support existing environment and to allow scalable growth as enterprise takes on more technology
• Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze and recommend improvements
• Supervise recruitment, development, retention, and organization of the ERP and applications staff in accordance with budgetary objectives and personnel policies
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives
• Provide leadership and direction with regards to enterprise technology, vendors, policy, and standards
• Partner with leadership to proactively identify needs and resolve issues. This includes researching the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes
• Manage, train, and develop the technology team to inspire growth and innovative solutions
• Actively lead M&A migrations efforts as it pertains to ERP and enterprise applications

Knowledge and Experience

• Strong analytical skills looking broadly across the organization, with the ability to summarize large amounts of data from various inputs
• Proven and demonstrated leadership, communication, organization, and effective management of technology projects
• Experience transitioning technologies into IT that are currently managed by other functions
• Working knowledge of application architecture, database and SaaS solutions required
• Successful demonstration of building an internal team of resources, and implementing a successful support model internally or with a third party partner
• Bachelor’s degree in information technology, accounting/finance coursework, computer engineering, or related field of study, or 7+ years of relevant experience
• A strong business acumen and ability to maintain budgetary control
• High curiosity – proactively seeking to learn more and ‘connect the dots’ for better solutions
• Affinity toward technology as a business growth enabler
• Rigorous attention to detail and highly organized, but able to operate with ease (from strategy to execution)
• Deep empathy for customer experience – always analyzing and assessing from the customers’ viewpoint
• Prior experience with Business Applications such as Workday would be preferred.
• Prior experience implementing/supporting large scale ERP platforms, Microsoft Dynamics 365 and Microsoft Business Central
• Collaborative, while firm on goals and driving the extended team toward actions (and deadlines) to achieve them
• Experience working for public company and implementing/adhering to SOX controls
• Possess excellent interpersonal, change management and problem-solving skills combined with demonstrated team management capabilities
• 7+ years of leadership experience with teams (10+)
• Exceptional communication skills both written and verbal
• Authentic people leader who invests in nurturing potential. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business, and the team.
• Clear and optimistic vision for what can be. Proven ability to execute with urgency and pragmatism in the current environment
• 10+ years’ experience working with IT delivery, operations, and business processes with increasing levels of responsibility

Required Competencies

• Demonstrated ability to interact across a broad range of organizational levels and functions.
• Excellent time management, planning, organization, and problem-solving skills.
• Excellent interpersonal skills
• Excellent PC skills – Excel, Word, PowerPoint.

As a valued member of the SNDL team, you will enjoy:

• A top-notch extended benefits package including medical, vision and dental
• Competitive total compensation and incentives
• An entrepreneurial and innovative environment that fosters growth and continuous learning

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion:

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.