Senior Change And Organization Development Specialist

Louie discovered COMMUNITY working at TJX

Louie is proud to be part of a team that embraces each other’s diverse experiences and perspectives. Our HR team is key to ensuring that we live out our values and encourage Associates to share their unique ideas and contributions. Come see what TJX has to offer you!

What You’ll Discover

Eligible Associates can look forward to:

• Three weeks' vacation and four floater days with the option to buy an additional week through our Vacation Trade Program
• Dedicated training and on-the-job resources to enhance your development
• Health benefits that take effect your first day
• Enjoy the Best of Both with our Hybrid work model
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living
• Retirement Savings Plan
• One-of-a-kind, inclusive culture
• Tuition reimbursement to support your career progression

What You’ll Do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

• This position is accountable to provide consultation, analysis and project management support with the implementation of organization redesign and change management projects for key business initiatives.

Project Implementation

• Leads and reports on project lessons learned.
• Develops project communication plans and maintains and implements project related communications.
• Builds, manages and leads project plans & project coordination for Organizational design, Organizational development, and Change projects.
• Manages the project calendar and communications, and proactively coordinates project activities.
• Designs and conducts readiness assessments.

Change Management Delivery & Capability Building

• Leads the training design and implementation plan within organizational change management projects.
• Assesses the impact of change and creates actionable deliverables to facilitate change including communication plans, training plans, risk plans, sustainability plans. Applies HR impacts to all plans.
• Prepares and facilitates change management sessions within project teams and annual learning offerings to increase the organization’s change management knowledge, skills and readiness.
• Prepares, designs and facilitates learning, custom workshops materials, and tools to support Organizational Development (OD) managers within organizational design and/or change management workshops.
• Leads & designs change champion networks for change initiatives.
• Coordinates change management engagement methods (e.g. social media & e-newsletters to advance internal knowledge & abilities).

Organizational Development (OD) Analysis & Evaluation

• Leads the data analysis and evaluation of OD projects supporting OD managers.
• Conducts a comparative analysis of organization charts globally for business areas undergoing organization design.
• Collects, prepares and documents job role redesign, and documents business capabilities.
• Manages the maintenance and continuous improvement of OD human capital dashboards, change management dashboards, project dashboards, and OD tools, templates, and best practices.
• Facilitates and documents work process redesign.
• Prepares various reports including organization analysis through facilitated interviews, workshops, diagnostic tools, surveys, and focus groups.
• Develops and maintains a repository of data, dashboards, and OD tools to meet governance standards.
• Supports OD managers in measuring the success of OD projects, preparing and implementing data collection plans and analysis, and key findings.
• Designs, conducts, documents and analyzes focus groups, surveys and interviews.

What You’ll Need

To begin your career with us, we require the following:

• Excellent communication, both written and oral and advanced social media and computer skills.
• Minimum 3 years expreince in: Organizational design, change management, learning program desing & facilitation, project management and people analytics and 2 years developing and facilitaing workshops and training sessions
• Beneficial: Certifications in HR, Change Management, Organization Development, Organization Design, Learning & Development, Project Management.
• Excellent project management skills and knowledge of and ability to use project-reporting systems and management tools.
• Excellent data collection skills including needs assessment, analysis of information (e.g. description of problems, qualitative data collection and analysis etc.); able to analyze and interpret data sets using statistics and report synthesis.
• A relevant post-secondary degree e.g. Human Resources, Adult Education.
• Strong interpersonal and customer service skills: build relationships with varied levels of management and Associates; able to influence action and obtain and provide information effectively and tactfully from and to business partners and subject matter experts.

Posting Details

• Application closing date: September 5th 2023
• Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to applying. To be considered, please attach your completed Internal Candidate Endorsement Form to your application.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email [email protected]