Senior Analyst, Fulfillment Planning (Hybrid - Vancouver Or Toronto)

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Senior Analyst, Fulfillment Planning is a critical position in driving North America distribution and logistics service levels and financial performance. The role will report to the Manager, Fulfillment Planning and work closely with and mentor a team of Fulfillment Planning Analysts. The successful candidate will have a strong understanding of end-to-end processes and teams at lululemon, driving effective, thoughtful partnerships and coordination with cross-functional stakeholders including FP&A, Ecom Operations, Merchandise Planning, S&OP and Retail Operations for the distribution network capacity planning function.
This Senior Analyst role will partner with our Analytics group & our Program Manager to support ongoing development and sustainment of our Network Demand Management & Labour Planning tools. They will support as a subject matter expert as we build out future modeling and reporting capabilities that will support network service level achievements and management of financial performance targets. Strong knowledge of lululemon MP&A and / or DC processes is a plus.
a day in the life

• Support and inform program manager and IT partners on required enhancements to network capacity model to support network growth and change.
• Partner with the DC Leadership teams and the Labour Planning & Optimizations team to collect accurate capacity inputs into our network models, coordinating with x-functional business partners to inform discussion and drive decisions with key stakeholders, with a focus on proactively reacting to changes in demand or capacity.
• Partner with Fulfillment Planning Analysts and with key stakeholders to develop/enhance reporting ‘dashboard’ suites that highlight both forecast accuracy and historic and future service levels/performance and cost to serve, as well as opportunities to dive into potential constraints and solutions with our DC leadership and business partners.
• Act as a SME on fulfillment design and intention to our x-functional partners and as a content expert and mentor within our team.
• Enhance collaboration and partnership with business stakeholders to across channels and network nodes - supporting as a subject matter expert on impacting parameters such as inventory placement, sourcing fulfillment priorities, network capabilities and events.
• Drive activities to gather accurate forecasts across channels at daily, weekly, monthly and quarterly planning horizons and support in driving forecast accuracy improvements through visibility and coordination.

Qualifications

• Strong end-to-end understanding of fulfillment network design and concept
• 5+ years of directly related work experience in business analysis or insight delivery. Vertical retail and omni channel experience is highly desirable.
• Bachelor’s degree in related field - Business, Data Analytics, statistics, mathematics
• Proven ability to manage multiple projects simultaneously; Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and take on more responsibility.
• Undisputed integrity, personal and business ethics; ability to build trust and respect with different stakeholder groups.
• Strong knowledge of MS Office (Excel, Powerpoint, Outlook & Word) and working knowledge of Power BI is required. Experience with SQL and other database reporting an asset.
• Strong analytical skills with ability to conduct complex fulfillment network modeling and financial analysis.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Communicate with honesty and kindness and create the space for others to do the same.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.