Sales Manager Jobs

Job title: Sales Manager – British Columbia

Location: British Columbia

Status: Permanent full-time

JOB SUMMARY

Dynacare is looking for a seasoned Sales Manager for our team in British Columbia! The successful candidate will meet or exceed sales objectives identify opportunities to grow revenues in British Columbia for specialty, genetics and community laboratory business. The Sales Manager will deliver educational presentations or where required schedule for the MSL team to deliver, and will sustain and build customer relationships, understand competitive positioning and activity that will drive sales and marketing strategies. They will execute the business strategy including a focus on advancing the Dynacare customer experience.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Actively present, negotiate and liaise with key clinics, physicians, geneticists and identify current sales opportunities
• Identify customer constraints or challenges with test access or ability to order to ensure consistent revenue
• Build and maintain key customer relationships
• Work closely with operational functions (Customer service, PSC operations, Lab Operations, Logistics) to define service level requirements for relevant operations (e.g. onboarding, customer service inquiry resolution, etc.)
• Understand key publication data, clinical guidelines and competitive differentiators to be able to manage objections effectively
• Document and share key customer insights with sales management
• Plan, structure and develop a call plan that ensures delivery of key messages to customers within a designated region
• Develop, manage and be accountable for sales budgets that focus on genetics, specialty diagnostics and community laboratory business, while providing insight on sales opportunities in key uninsured testing markets

KNOWLEDGE, EDUCATION AND EXPERIENCE

• Masters in Genetic counselling is preferred, however a Bachelor’s or advanced degree in a scientific or business discipline (or equivalent combination of education and experience)
• Demonstrated existing relationships that include multiple of the following: hospital genetics programs, community specialists in women’s health, reproductive health, oncology, neurology and mental health are critical.
• 5+ years of experience selling health services with opinion leaders in the field

TIME ALLOCATION OF RESPONSIBILITIES/ACCOUNTABILITIES

• Specialty and Genetics 50%
• Community Laboratory 50%

SKILLS AND ABILITIES

Technical Skills

• Strong track record of implementing and executing tactics to achieve key strategic initiatives
• Excellent sales skills/potential with the proven ability to negotiate and close deals
• Experience in managing existing accounts and a proven ability to secure new revenue
• Strong analytical skills, able to strategically plan and utilize creative thinking to investigate new business and market opportunities
• Demonstrated history of achieving or exceeding budgeted sales and profit objectives
• Proficiency in MS Office Suite (including Word, Excel, Outlook and the use of CRM)

Social Process Skills

• Team player with results- oriented approach, professionally assertive and self-confident
• Ability to perform under pressure and meet tight deadlines
• Excellent observation and listening skills
• Possess a superior level of negotiation, influencing and persuasion skills to support building of stronger customer relationships externally and internally
• Ability to adapt quickly to a changing environment
• Exceptional verbal and written communication skills and able to adapt a sales approach based on audience (technical to senior management)
• Operate with integrity, build trust, quickly win and sustain credibility in relationships with others
• Self-starter and comfortable working with autonomy
• Exhibit courage in a positive fashion and challenge the status quo to support superior business performance