Retirement & Benefits Specialist - Canada

Summary
In this role, you will be responsible for the oversight of one or more Retirement & Benefits process(s) which includes developing an in-depth understanding of specific systems, processes, and legislative rules. Identify trends and/or process improvements and take ownership of all operations-focused tasks for that process(s) including daily work, outsourcing, and auditing. Leverage deep expertise to work collaboratively across internal GE HealthCare’s People Operations teams to resolve issues.GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Essential Responsibilities
• Be the plan and/or policy expert and be able to work with plan & policy owners on design ideas
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements
• Provide oversight of one or more Retirement or Benefits process(s) including prioritization, and troubleshooting assistance
• Pension and Health and Welfare Vendor and Integration Management, including Annual enrollment coordination, and escalations
• Manage metrics, monthly reviews, escalations, disaster recovery testing, and year-end coordination
• Develop broad knowledge of processing procedures to ensure successful execution
• Drive increased productivity and compliance through process improvements, standardization, and simplification
• Lead and participate in cross-functional project efforts between key operational processing areas including but not limited to process improvement project plans, tracking, and reporting progress, and ensuring adherence to deadlines and project methodologies
• Work collaboratively across internal teams and establish strong working relationships with the business and key stakeholders in solving complex issues
• Participates/leads in medium sized projects or contributes to a bigger project. Projects have a medium-term horizon.
• Resolve complex processing issues and escalations for internal and external customers while promoting “Best in Class” customer service
Qualifications/Requirements
•. Knowledge is comparable to a Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience). All candidates must have a minimum of 5+ years of experience in Retirement, Health and Welfare, HR Operations/Lifecycle or related work experience
•Significant prior professional work experience with demonstrated achievement in Retirement/Benefits, and/or Operations/Service-oriented environment.
Desired Characteristics
• Prior GE Experience
• Solid interpersonal skills; ability to work effectively in a team-based environment
• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
• Proficiency in HR systems (ex. Workday) and technologies
• Ability to quickly embrace new technologies
• Experience establishing and maintaining customer and supplier relationships
• Supportive team player with a drive to create a positive work environment
• Applies solid judgment ensuring integrity, compliance, & confidentiality
• Passion for continuous process improvement and simplification
• Ability to anticipate and resolve challenges
• Strong analytical and problem-solving skills with proven ability to organize and analyze data
• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
• Self-starter who can manage multiple tasks simultaneously with minimal supervision
• Ability to communicate effectively verbally and in writing across all levels within the organization
• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No