Retail Associate / Adventure Expert, Banff

Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park!

• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• Strong customer service skills
• Uphold our high standards of service, merchandising, and display
• Taking a genuine interest in the guest and selling products based on individual, identified needs
• Able to take initiative on restocking, re-merchandising, and regular cleaning duties.
• Ensuring service is friendly, courteous and professional
• Monitoring store security
• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Access to subsidized mental health and wellness resources
• Utilizing knowledge of Pursuit tours and attractions to cross-sell and maximize retail sales
• Work well in a team environment as well as independently
• The chance to work in an inclusive culture and make life-long friends
• Operating the point of sale system with accuracy and efficiency
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
• Opportunities for career growth or future work at other Pursuit locations
• Independent. You’ll spend your days in and around national parks.
• Access to one of the world’s most beautiful and iconic National Parks
• Communicating with co-workers and management, forwarding observations and comments in a timely fashion
• The responsible handling of cash, credit cards, and cash out forms
• Cash handling experience
• Keeping the sales floor and storage areas clean and organized
• Abiding by and applying all procedures and policies as laid out
• Attention to detail and good communication skills
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Upholding the high standard of environmental stewardship that is expected of all employees
• Facilitating efficient inventory management and movement
• Work experience in an iconic, unforgettable, and inspiring location
• Work in a dynamic, culturally diverse team from around the globe
• Activity booking concierge
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.