Server, Banff Jobs

Striving to provide our guests with excellent food and beverage service in a professional and sincere manner

• Flexible with work schedule (morning & evening shifts)
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Work experience in an iconic, unforgettable, and inspiring location
• Able to answer questions about the surroundings, menu and Mount Royal Hotel F&B concept
• Thrives in a fast paced, high energy work environment
• Appropriately groomed and willing to adhere to the Brewster’s Grooming policy
• Ability to manage a full section
• Basic wine knowledge and to be able to guide guests accordingly – based on food pairing and sweetness levels
• Successfully complete all training programs
• A positive attitude and pro-active
• Opportunities for career growth or future work at other Pursuit locations
• Keep all areas clean and orderly
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Providing courteous service to all guests
• Customer service oriented
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
• Manage proper cash and float security during operating hours
• Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• 1-2 years of serving experience (preferably in a fine dining atmosphere)
• Pro-serve qualifications
• Ensuring stockrooms and storage are neat and organized at all times
• Access to one of the world’s most beautiful and iconic National Parks
• Access to subsidized mental health and wellness resources
• Work in a dynamic, culturally diverse team from around the globe
• Able to lift at least 15 pounds and to stand for long periods of time
• Independent. You’ll spend your days in and around our historic hotel
• Administer your own cash floats on a daily basis
• The chance to work in an inclusive culture and make life-long friends

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.

Driving Banff Gondola Food and Beverage outlets to world class dining destinations

• Achieve revenue and profitability targets
• Continuous improvement of guest and employee experiences, create the “WOW” experience
• Attention to detail train the team to see NL & CMCC from a guest’s perspective
• Follow and improve standards based on guest needs and wants
• A safe work environment with structured COVID procedures and vaccination policies
• Work experience in an iconic, unforgettable, and inspiring location
• Experience building relationships and working on teams across all levels of an organization
• Manage inventory
• Daily inspections on cleanliness and organization
• Effective communicator and able to implement and uphold service standards
• The Assistant Outlets Manager, Northern Lights (NL) & Castle Mountain Coffee Company (CMCC) will build NL and CMCC to a clean and family friendly restaurant
• Help support all areas within the Gondola – keeping in mind ‘one guest – one experience’
• Independent. You’ll spend your days in and around our historic hotel
• Understanding of financial statements, and forecasting with an ability to control expenses
• Work in a dynamic, culturally diverse team from around the globe
• Daily reports on promos, unsatisfied guests and feedback
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Ensure effective reporting to Food and Beverage Manager and communication to greater team
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Build a high functioning and positive team
• An eye for detail and quality Shows leadership in a positive, calm, consistent & focused manner
• Demonstrate positive body posture and language
• Improving the execution and level of daily tasks (buffet service & execution, cleaning of tables, bussing and restocking of shelves)
• Work as one unit with the Back of House – one team, one food and beverage department
• Develop consistency within NL & CMCC offerings
• Opportunities for career growth or future work at other Pursuit locations
• Proven track record in maintaining a high level of standards within the organization on and off the floor
• Driven to fostering a team building environment and creating positive guest experience
• Access to one of the world’s most beautiful and iconic National Parks
• 5+ years of experience in the food and beverage industry
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• Experience with opening a new concept and restaurant ability to take ownership and drive results
• Create proper service standards, procedures, key notes when speaking to guests, clearing tables and moving through the buffet line within the outlets
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
• Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• On the spot guest service resolution
• Ensure food quality is following the guidelines set out by Food and Beverage Manager & Executive Chef
• Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.

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