Residential & Leasing Tenant Coordinator

Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team…it could be YOU!

Residential & Leasing Tenant Coordinator (Part-Time)

The residential and leasing tenant coordinator is the liaison between property owners and tenants. You will find new tenants, schedule tours of available units, and coordinate lease agreements.

What will you do?

• Ensure residential tenants are abiding by the terms of their lease agreement including paying rent and following all building rules and regulations.
• Co-ordinate with the residential building operator the move in and move out of residents to the building.
• Attend to the ongoing rental of vacant residential suites, process suite rental applications, complete credit checks and other reference checks, and administer tenancy agreements.
• Maintain a high level of customer satisfaction through timely response to enquiries and coordination with building operator for maintenance issues.
• Advise the Operations Manager on adjustments of rental rates to reflect market at date of renewal. Complete and administer tenancy agreements.
• Attend to the renewal of suites with leases expiring. Complete suite inspection prior to approval of renewal.
• Assess rental rates with those of competitors in the marketplace and make recommendations to senior management on adjustments on a month basis.
• Respond to telephone and email queries regarding residential vacancies, filing and other related office duties as required.
• Other duties as may be determined by your Supervisor.
• Enter tenant leasing information into the Yardi Voyager property management software.
• Maintain updated tenant information in Yardi system.
• Maintain unit rental listings on Kijiji, Rentfaster, 4 Rent and any other appropriate marketing platforms.
• Adhere to Company policies and procedures.
• Identify residential leasing opportunities and generate referrals for the companies existing rental portfolio.

What do we look for?

• Experience with the Yardi Voyager or Yardi Rent Café systems is an asset.
• Retail management experience is an asset.
• Ability to quickly learn product information.
• Must be available to work a flexible schedule, including evenings and weekends as required.
• Knowledge of the Alberta Residential Tenancy Act is an asset.
• Must have own reliable transportation as locations may vary.
• Strong customer service and relationship management skills.
• 2+ years of prior residential leasing experience is an asset.

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