Relationship Specialist Jobs

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!
We are looking for a Relationship Specialist to join BrokerLink and work out of our Glenmore office in Calgary, AB Branch, on a Permanent FT Basis.
Individuals in this position will focus on growing our relationships with key industries within Alberta. This will include existing partners, as well as prospecting new relationships. They will focus on client relationships, building awareness within BrokerLink and expanding BrokerLink initiatives.
As part of our employee promise, here are some of the many perks of working with us:

• Employee discount program, including Apple, Bell, Rogers and more!
• Flexible health and dental insurance benefits package
• RRSP - Registered Retirement Savings Plan with Company matching
• ‘Dress for your day’, dress according to your daily schedule
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• Personal Spending amount to invest in your healthy lifestyle
• Competitive compensation package with bonus aspect
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2022
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!

What the Role Entails:

• Build communication strategy to increase awareness of our lead generation programs within BrokerLink through things such as branch visits and NCT meetings. Effectively communicate and collaborate with the internal team to maximize sales, customer satisfaction and meet / exceed assigned objectives & targets.
• Analyze business opportunities for BrokerLink; make recommendations to assist branch offices in the development of their specific business plan. Responsible for sales planning process and contract administration including quarterly administration payments (where applicable).
• Nurture client relationships to ensure they are solid. Provides support to key contacts as warranted, ensures internal stakeholders are engaged and deliverables are met, and acts as a secondary resource to the stakeholder.
• Provide ongoing training, through orientation/onboarding, special presentations, sales training, and customer service to strengthen BrokerLink’s brand in the program space.
• Working with Sales Branch Manager, responsible for the development, implementation, and execution of relationship strategies, including marketing plans and budgets.
• Works in conjunction with the Branch Managers, Territory Managers, and sales team to execute objectives including the identification of new partnerships.

The Successful candidate will have:

• If you feel you have the equivalent skills, please apply*
• Technical Knowledge: understanding of Personal Insurance
• Job-specific certifications: AIC License
• Minimum Years of Experience: 1-3 years
• Management years of experience: Helpful but not necessary
• Business development/relationship management/marketing plans/budgeting
• Minimum Education Level: Post secondary

We thank all applicants for their interest, but only those selected for an interview will be contacted.
BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.
BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.
Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink
At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!