Registry Agent Jobs

Employment Status: Full Time 12 month temporary. Branch Hours are Tuesday to Saturday and successful candidate must be willing to work shifts within the operating hours.

Hourly wage: $39,126 - $48,907 per annum + applicable registries premium

Posting closes: August 10, 2023

Servus is growing! We are looking for a Registry Agent in our Grande Cache branch!

Reporting to the Registry Supervisor, you play a vital role in the delivery of superior personalized service to our member owners/clients. As a Registry Agent, you are accountable for assessing member/client needs and manipulating databases in order to process over 160 products in the areas of motor vehicles, vital statistics, land titles, personal property and corporate registry on behalf of their employers and Service Alberta.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Adhere to all policies and procedures in order to mitigate risk of loss to Servus Credit Union and Service Alberta
• Enthusiastically participate in, and assist in the creation of corporate and branch campaigns, and marketing/business development plans
• Build member/client confidence, loyalty, and trust through the delivery of superior personalized service and the referral or sale of customized financial solutions
• Address member inquiries and concerns with ease
• Apply Freedom of Information and Protection of Privacy (FOIP) Act and apply Personal Information Protection Act (PIPA).
• Remain current on product knowledge with a focus on communicating benefits to our members/clients
• Actively participate in department/work unit and credit union meetings
• Train and support team members as required
• Ensure necessary due diligence is taken to support the accuracy of all member/client transactions
• Contribute positively to branch morale and a cohesive work environment
• Achieve or exceed assigned sales and referral goals

Requirements

To qualify, you must have customer service experience, proven sales experience, cash-handling experience, and a high school diploma.

Although not required, the following are valuable assets:

• Business certificate, diploma, or degree is an asset
• Previous experience working with a Financial Institution

Servus encourages candidates with a strong desire to learn and improve their financial intelligence! We provide extensive training, coaching, and educational/personal development assistance, to give you all the right tools to succeed and continually improve in this role.

Most importantly, we are looking for candidates with enthusiastic energy and impeccable communication skills who are effortless in building rapport with our members. If you are a positive, organized, and detail-oriented person looking for a long-term career growth, then we encourage you to apply!

Benefits

Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career-building opportunities. Some of our benefits include:

• Group RSP programs available after 3 months
• Employee/family assistance program
• Flexible health and/or wellness spending account
• Flexible group benefit plan
• Immediate financial benefits
• 6% vacation rate

Servus is building a culture where diversity, equity, inclusion, and belonging are at the center of why we work and how we work. If you want to join a team of community leaders passionate in making an impact, apply now!

What happens next?

Thank you for applying with Servus Credit Union! If you are shortlisted for this opportunity, you will hear from us after the posting closes regarding next steps. Should you require an accommodation during the application and selection process, please contact us at [email protected] with the position and location you are interested in.