Quotation Specialist Jobs

About Us

Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Headquartered in Vaughan, ON with branches across Canada and approximately 250 employees and growing! Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve.

The Sales/ Electrical Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our market place. The Sales/ Quotations Specialist is responsible for looking after all incoming customer calls, handling orders, and communicating with customers regarding quotes, returns, and specs. They are responsible for preparing and maintaining sales order master files, customer list, purchase orders and are to drive process excellence to ensure correct costs and product match the specified project requirements. Upon job reward they are to facilitate project hand off to project contract managers for execution.

Major Responsibilities

• Determine most cost-effective options to meet project specifications.
• Convert written specifications and construction drawings into quotations;
• Receiving requests and responding to inquiries from customers
• Communicates critical information to purchasing and field associates that request information pertaining to vendors, products, pricing and competitors.
• Assist and support Account Managers with customer orders and requests
• Maintain proper files for product quotes within company quotations program.
• Responsible for handling customer service requests which include: order entry, pricing, order maintenance etc
• Provide excellent customer service
• Deal with product-related problems that customers may have, such as defective products and the return of products
• Handling incoming and outgoing customer calls in a professional manner
• Responsible for spec products for customers
• Meets with vendors/suppliers to build strong and profitable relationships that benefit the company and gives vendors/suppliers incentive to drive more project opportunities to Robertson Electric.

Skills and Qualifications

• Strong initiative and ability to handle increasing responsibility over time
• Strong knowledge of electrical products, power and controls
• Strong attention to detail
• Exceptional communication skills and well-developed interpersonal skills
• Strong computer skills (MS Suite, File Maker, AS400, ERP - Eclipse) preferred
• Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment