Quality Assurance Supervisor / Assistant Qa Manager

AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and engineering, high tonnage metal stamping, light weighting solutions, innovative multi-material joining, high performance coatings including chrome plating and automated manufacturing processes.

AGS is committed to delivering high quality, high value products to our customers, who include several of North America's largest automakers. For over 70 years AGS has stood behind our belief in quality, technology, and teamwork.

Basic Function

Reporting to the Quality Manager, the Quality Assurance Supervisor is responsible for, but not limited to, supervising Inspectors and Technicians to maintain quality standards in accordance with customer requirements.

note: This position will start as a Quality Assurance Supervisor with possible succession plan to Assistant QA Manager.

PRINCIPAL RESPONSIBILITIES AND DUTIES Of QA Supervisor

• Assist in set-up and review of Control Plans with the Q.A. Technicians.
• Initiate internal NCR's and participate in NCR problem solving teams and has the responsibility to oversee the corrective action system.
• Initiate new and additional inspection and train personnel on inspection methods.
• Participate in and update Process Flow Charts, PFMEA's and produce Control Plans.
• Backup for Quality Assurance Manager and Technicians in their absence.
• Create, implement and maintain Quality Instructions within the department.
• Analyze SPC reports and review lay-out data with Q.A. Technicians and engineering.
• Oversee the general safety of the people and the plant. Observe and monitor employee safety, and provide H&S feedback to employees and supervisors.
• Train new Q.A. employees and set up a schedule for their training in all departments of the plant.
• Respond and react to internal and external customer's quality concerns
• Performs other duties as assigned.
• Responsible for the activities of the Lab, CMM, Layout and Audit/Assembly Inspectors. Assigns duties on a daily basis. Reviews completed work for conformance to standards
• Develops employees by ensuring that they receive training in the areas of quality, customer requirements, equipment, safety and any other areas that will help them to excel in their assignments.
• Participate in APQP activities.
• Ordering of measuring equipment, and follow-up on test equipment calibration.
• Review supplier PPAP's with Technicians and follow-up so target dates are met.
• Review all documents prior to implementation.
• Manage the Quarantine cage daily.
• Responsible for informing employees of all news (customer related, safety, quality, etc.) by developing proper communication methods.
• Contact for steel suppliers. Review incoming steel certifications as per customer requirements.
• Work with production and materials team to ensure all materials are dispositioned in a timely manner.
• Issue DMR's for defective material, quality alerts.
• Participate in the Engineering changes and deviations affecting current production products
• Prepare action plans for the customers as required.
• Train Supervisors on procedures (i.e. tagging, DMR's, 8D process, etc.).
• Assist when required in the solution of shop floor problems
• Participate in process improvement activities and problem solving activities.
• Create timing plans for all new projects and follow-up with customer.
• Assist the Q.A. Technicians with follow-up on customer complaints communicated to the plant to ensure corrective action has been taken.

The Assistant Quality Assurance Manager will maintain a Total Quality Management System program. He / she will supervise Quality Assurance and inspection personnel in the operation. This encompasses responsibility for the development, implementation, and supervision of a complete Quality Assurance program.

• Ensure the standards of Sections 25, 26 & 27 of the OHSA are met.
• Supports weekly and monthly reports on quality performance to in-plant personnel, Plant Manager or designate, OPS package and Customers (as required)
• Responsible for driving reductions in the overall Cost of Quality through the elimination of waste and minimization of quality resources.
• Take action to correct substandard acts or conditions,
• Support IATF16949 Management Representative and Liaison for external third-party audits and Document and Data Control for Windsor Facility.
• Maintains development of Suppliers and when necessary, completes Supplier Audits.
• Any employee observed not following safety rules will be disciplined up to and including discharge
• Maintains liaison communication with customers concerning product quality.
• Responsible for Job Instruction (JES) and all QMS related controlled documents.
• Maintains inspection records and reports on product quality to management.
• Maintains IATF16949 Lead Auditor status and completes internal audits for Windsor Facility.
• Observe and monitor employee safety,
• Responsible for the Calibration process and the Hold Tag process.
• Use safety processes in all work and according to AGS Health & Safety, Environmental and Housekeeping Policies.
• Perform any other duties that may be specifically or generally assigned.
• Conduct or participate in incident investigations as assigned,
• Responsible for Chrysler Forever Requirement, General Motors SQMS PPAP process.
• Supports Customer Liaison for Customer audits.
• Supervises acceptance levels or monitoring of incoming materials and services, in process material and end products.
• Carry out or contribute to information sessions, such as production meetings, safety talks and tail gate meetings,
• Develops and participates in Quality Awareness Training for plant personnel (ie: product training, customer requirements and Problem Solving).
• Contribute to an effective safety training program, ensuring staff are scheduled and participate,
• Provide performance feedback to employees and supervisors on health & safety performance,
• Responsible for the completion of all Customer Non-conformance reports.
• Responsible for all internal/external corrective action (PPSR) requirements.
• Participates in design, purchase, and verification of measurement systems to suit specific product requirements.
• Participate in workplace inspections, such as layered audits,
• Maintain Customer Required Quality Management Systems (i.e., BIQS).
• Be responsible for safety performance in the assigned areas:
• Participates in the following processes for Continual Improvement: Windsor Directional Team VA/VE, Management Review and Financial Gap closure Plan.
• Leads the Layered Audit process for the Windsor Facility.
• Assist in developing and implementing an effective Quality Assurance program to ensure a reduction of rework and elimination of scrap. Ensures end product meets Customer Quality levels.
• Responsible for other duties as assigned by the Plant Manager or designate.
• Responsible for effective utilization of all Quality Assurance Equipment, the purchase of new test equipment, and establishment of required measurement systems evaluation programs.
• Co-ordinates department activities with Engineering and Production in the Advanced Quality Planning and PPAP process.

Qualifications

College Diploma, engineering or Technical degree.

Minimum of 3 years Quality Supervisor/Manager experience in automotive or equivalent. (i.e. APQP, PPAP, FMEA, MSA, GR&R, control and mini tab.)

IATF 16949 experience, Lead Auditing experience

Automotive or stamping experience

Supervisor experience in a union environment would be an asset - with strong leadership skills and ability to make decisions.

Good communication skills, good judgement, Problem solving and decision making.

Knowledge of Health & Safety Legislation and experience in administering collective agreements would be an asset.

WORK ENVIRONMENT

• Required to climb stairs, able to crouch for periods of time, push, pull, lift, and turn while carrying work tools in various parts of the facilities.
• Automotive stamping plant. You will be required to wear personal protective equipment.
• Exposure to noise; confined spaces, lighting conditions, material, products, and by-products associated with the manufacture of automotive parts including steel, temperature and weather extremes that require the use of specialized protective devices or equipment.

Accessibility: AGS Automotive Systems is proud to support the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. At AGS we are committed to ensuring the workplace is free from discrimination. Accommodations for disabilities in relation to the job selection process are available upon request by contacting AGS Human Resources at [email protected].