Program Lead, Vision Mates

Full Time, Permanent
Toronto (GTA), ON
CNIB invites you to build a career as unique as you! We are currently searching for a Program Lead, Vision Mates! Reporting to the Manager, Programs & Community Engagement, the Program Lead, Vision Mates is responsible for leading and empowering staff and volunteers to deliver programs and services that change the lives of Canadians who are blind. Specifically, the Program Lead is responsible for developing and implementing CNIB's Vision Mate programs, adhering to national service standards while maximizing positive experiences and outcomes for participants.
Your impact at CNIB
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Recruits, trains, engages, and actively manages an integrated team of staff and volunteers who will be accountable for delivering vision mate (s) to people who are blind.
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Develops and implements operational standards to ensure policies, procedures and practices respond to changing conditions in the marketplace and improves efficiency and competency.
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Develops implementation plans to maximize the success of CNIB's Vision Mate and Vision Mate programs in local markets including the growth of existing CNIB programs, working within national service delivery standards and program curricula.
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Leads and manages outcome evaluation processes for the program in the region, using a national framework.
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Constantly seeks opportunities to improve service delivery metrics and participant outcomes, leveraging available evaluation data for the region.
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Keeps abreast of best practices and new developments in programming for people who are blind, and proactively brings forward ideas on how to improve this work.
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Builds strong, positive relationships with program participants, and seeks insight into their unique needs, goals and lived experiences.
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Proactively encourages program participants to take advantage of other CNIB programs and services that may benefit them, offering opportunities to expand their support network and deepen their community engagement.
Who You Are
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A track record of successful people management encompassing leading, managing, and motivating teams of staff and volunteers.
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Excellent interpersonal, influencing and communication skills, with the ability to plan and deliver clear communications to a dispersed audience.
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Connections to leadership groups/ organizations in the region
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Working knowledge of national volunteer organizations with a branch, region and/or membership-based structure.
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Effectively demonstrates understanding and championing of diversity and accessibility issues.
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Good relationship/team builder and networking skills with a variety of stakeholders.
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Excellent analytical, problem definition and problem-solving skills.
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Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.
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Professional attitude, results oriented, strategic, and flexible.
We Want To Hear From You If You Have
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Post-Secondary degree or diploma in a related field (e.g. Social Work, Volunteer Management, etc.).
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5+ years experience working and managing volunteers to deliver programming.
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Experience in developing service delivery models.
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Experience in delivering training workshops and devising and delivering presentations.
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Proficient in MS Word, Excel, Outlook and PowerPoint.
Work Environment
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Willingness to work flexible hours.
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Willingness to work from different locations.
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Travel will be required.
Apply now!
CNIB is committed to creating and fostering an inclusive culture and welcomes applications from diverse candidates, including but not limited to the Black, Indigenous, and People of Colour (BIPOC) community, persons with disabilities, people who are blind or partially sighted, and those who identify as women, gender diverse, and/or 2SLGBTQ+. We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset. If at any stage you require accommodation, please let us know and we will work with you to support your accessibility needs. We're excited to review your application!
Please note: while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.
Closing date: July 4, 2023
About Us
Life is a beautiful, wonderful, complex thing. Life with sight loss should be no different. At CNIB, we're on a mission to change what it means to be blind, and we're not slowing down. We think big, take risks, embrace change, and ask questions. We're inviting you to be part of the conversation.
Our diversity is our strength – we take pride in our inclusive workplace and are committed to recruiting and selecting in a fair, transparent, and accessible way. CNIB welcomes applications from those who have demonstrated a commitment to upholding the values of inclusion, diversity, equity and accessibility (IDEA) to join us in expanding our capacity for inclusion in the broadest sense. To this end, we strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind or partially sighted, and those who identify as women and/or 2SLGBTQ+. We enthusiastically invite applications from applicants with sight loss. Direct lived experience is a definite asset. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.
Our team's health and wellness are a priority, which is why we offer comprehensive benefits, competitive compensation, and flexible work schedules developed to help you stay healthy.
At CNIB, we are relentlessly passionate about what we do. We are in our second century of smashing societal barriers and stigmas through innovative programs and powerful advocacy. We are a collaborative, empowered team that drives achievement and equality. If that sounds like your cup of tea, let's talk.