Professional Services - Project Manager - Ontario

PROFESSIONAL SERVICES PROJECT MANAGER (POSITION REMOTE/ONSITE, CANADA)

Under the direction of a Project Director, the designated Project Manager will be the primary interface to the Customer, and Juniper’s locally-based consultants, on day-to-day issues and coordination of resources. Engagement will require candidates to control costs, be able to deliver to a budget, and develop concise tangible status reports that are presented on a regular basis and communicated at all levels of the business.

Job Content/Scope

• Delivers the highest level of customer service to ensure success.
• Drives and is accountable for delivery to be on time, on budget, and agreed upon quality, to defined objectives.
• Plans and manages a project from initiation through delivery; directing and providing support, and direction to the project team, removing roadblocks, and influencing stakeholders.
• Improves upon existing processes and defines new processes to ensure successful execution and control of the project.
• Manages and takes corrective action where necessary to ensure project success.

Deliverables

• Establish Resource requirements, & allocation
• Project baselining, monitoring, and corrective action.
• Communication mechanisms including Project status reports & dashboards, Meeting agendas and minutes, exec reports and presentations
• Project schedules and dependencies
• Coordinate all aspects of the migration from planning through completion, including:
• Execute change control, quality, risk management, and communication.
• Budget Management

Required Skills & Experience

Technical Skills:

• Ideal – Juniper Security Products, Network understanding
• Advantageous - Delivery of software and network projects; through the lifecycle, from conception to acceptance leveraging both the Waterfall and Agile methodologies.
• Essential – Delivery of network solutions into Enterprise and/or Service Provider account

Experience/Background Desired

• Project Management Professional (PMP) certification or target date of when this would be obtained
• Proven history of success in a customer-facing Project Management role at all levels
• Formal training and/or Certificate in project management from a university or accredited program, preferred.
• BA/BS degree in a related area or equivalent project management experience
• Extensive experience in delivering network solutions and an understanding of integration into OSS/BSS/IT in Service Providers and/or Enterprise customers

Personal Skills/Attributes Sought

• Experience in delivering in a high-pressure environment
• Effective planning & communication skills, excellent interpersonal skills, ability to work on multiple projects, ability to manage to all levels of an organization
• Positive and open to an ever-changing environment.
• Self-directed and able to make independent decisions as needed.
• Proven capability to successfully manage and deliver Network Integration Projects

PM Skill Set

Leadership

• Influences the thinking or gains the acceptance of others in sensitive/conflict situations
• Elicits the business case for the project.
• Listens, understands and Executes Effectively
• Understands the business climate sufficiently to select and execute project management processes and methodology
• Constructively mentors more junior project managers.
• Leads Changes
• Builds positive working relationships with project stakeholders across groups
• Assertive and proactive in driving and making decisions, considering the downstream and upstream effects of potential decisions
• Ensures speed, quality and shared vision by getting the right people involved in decision-making.
• Applies Business Acumen
• Builds strong morale and spirit within the project team
• Recognizes and works through resistance or setbacks
• Fosters an environment that encourages constructive debate leading to better outcomes
• Builds and maintain Strong Teams
• Defines roles and responsibilities for each project team and ensures they are carried out
• Understands the internal and external environment and impacts on project deliverables

Technical/ Functional

• Familiar with project portfolio management tools and able to adhere to PMO standards
• Can optimize the critical path
• Identifies active project risks, monitors for risk triggers, and executes contingency plans.
• Can utilize estimating techniques to improve future project planning
• Recognizes variance between plan and actual results along multiple dimensions (scope, schedule, quality, risks) and can take action to correct.
• Assertive and communicative across multiple functional or organizational levels
• Recognizes changes in scope and can drive scope-versus-schedule/budget discussions to a conclusion.
• Can identify problems, choose and execute a solution, and escalate if necessary
• Strong planning skills; can create work breakdown structure, assist in estimation, validate estimate confidence, and then consolidate into a schedule
• Can assess the scope, recognize requirements gaps and drive the process to resolve them
• Can negotiate for the right resources (people, dollars, equipment, etc.) to be assigned to the project; understands an organization’s portfolio of projects.
• Proficient in using MS Project software as well as Excel, Project PowerPoint, Word, Email and data repository and query tools.

Non-Local Travel - 25% w/1-5 trips domestically each year