Professional Associate (Print/Mail/Scan) - Humber College

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
The Professional Associate will take on all needed activities to support client accounts by overseeing an on-site team who provides office services (managed print services, courier, switchboard, reception, etc.)
This is an hourly, onsite position with Xerox, located in Humber College. Start your career with Xerox today!
Primary Responsibilities:

• Provides support to all Client Associate positions to facilitate client deliverables
• Supports administrative tasks, as required
• Provides backup and peak workload support
• Travels to supported accounts using reliable dependable transportation
• Ability and willingness to learn and develop
• Flexibility to adapt to various client environments in an organized and professional manner
• Communicates to the Site Lead and Manager all process opportunities identified during the support period
• Supports training of new employees, as required
• Ability to work in a team environment or single-person environment with minimal supervision
• Establishes support coverage schedules with Operations Managers and Site Leads
• Able to lift and move up to 50 pounds
• Provides outstanding customer communications and client service
• Provides operational support for print, mail, courier, and imaging equipment and operations

Qualifications:

• Ability and willingness to learn and develop
• Ability to be on your feet for up to 80% of your day
• 3+ years’ experience in a Digital Print Shop and Customer Service environment
• Ability to multitask
• Excellent communications skills (oral and written)
• Experience with Adobe and other relevant software a plus!
• Minimum High School diploma or equivalent
• Intermediate use of MS Office

What We Offer:

• A supportive manager and a healthy work environment!
• 401k + company match
• Growth opportunities
• Professional development
• Full-time hours with full-time benefits