Product Coordinator-Pharmaceuticals Jobs

The Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability.

Essential Duties and Responsibilities*

Supplier Relations

• Establish and maintain positive working relationships with suppliers and external business partners

• Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division

• Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success

• Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval

• Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team

Customer Relations

• Establish and maintain positive working relationships with customers

• Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation

• Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution

• Notify customers of supplier, product, and documentation changes via appropriate communication platforms (e-mail, fax, telephone, etc.)

Costing and Pricing

• Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers

• Create, maintain, and update costing templates and budgetary price lists

• Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing

Product and Inventory Management

• Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements

• Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards

• Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products

• Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions

• Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required

• Request documentation and technical information from suppliers for all products

Reporting

• Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels

• Provide monthly forecast updates to key suppliers

• Collaborate with Accounting to ensure supplier rebates are accurate

• Manage, track, and report opportunity pipeline, and coordinate updating with Sales

• Track Net Working Capital and Gross Profit performance and support team for improvement on these metrics.

Administration

• Use a standardized template to email prepared quotes to customers; if there is sensitivity, the quote is sent to the Account Manager for presentation to the customer

• Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members

Sourcing

• Manage custom sourcing projects on an as needed basis

• Seek out spot or trade opportunities to supply ingredients

• Assist sales team with sourcing needs for special projects and opportunities.

Other

• Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals

• Participate in ongoing professional development opportunities

• Perform other duties as requested

Required Education, Experience, Knowledge and Skills

• Bachelor’s degree preferred in Business Administration or Marketing

• Previous industry experience desired working with customer and suppliers in a Product or sales capacity

• Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams

• Familiarity with Customer Relationship Management (CRM) software

• Effective written and verbal communication skills, and ability to adapt communication style to the audience

• Good judgment and professionalism when dealing with customers, suppliers and internal team members

• Dynamic personality with an ability to work effectively independently and as part of a team

Detail oriented with sound analytical and problem-solving capabilities

• Strong organization skills with the ability to work in a fast paced, deadline driven environment

• Ability to adapt to changing priorities and balance workload to meet new business requirements

• Ability to negotiate win-win situations

• Self-motivated, high energy, and engaging level of enthusiasm and positive outlook

• Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals