Parks Training Coordinator Jobs

JOB TITLE: PARKS TRAINING COORDINATOR

DEPARTMENT: COMMUNITY SERVICES

POSTING NUMBER: 105465

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35-hour workweek

LOCATION: Hybrid Model – when working onsite, you will report to the location of Williams Parkway Ops Center.

SALARY GRADE: 5

HIRING SALARY RANGE: $84,403.00 - $94,954.00 per annum

MAXIMUM OF SALARY RANGE: $105,504.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: June 12, 2023

CLOSING DATE: June 23, 2023

Area Of Responsibility

Reporting to the Director, Parks Maintenance & Forestry, this position ensures the provision of quality training and development within the Parks Maintenance & Forestry division ensuring to service delivery and customer service excellence, to meet current and changing needs of the community. This position provides direction and oversight to various training and learning initiatives that support the business and operational needs within Parks Maintenance & Forestry. This position works collaboratively with internal and external stakeholders to lead various trainings and initiatives.

Business Distinctions

• Development and Training
• Operational Services
• Community Engagement/Development
• Administrative Services

Supervision, Leadership and Staff Development

• Ensure current self-knowledge of technical skills for staff development.
• Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs.
• Form action plan to ensure program quality assurance.
• Manage adherence to governing legislations and regulations, corporate policies, procedures, standards and guidelines.
• Evaluate training needs, and manage execution of staff trainings, orientations, and meetings.
• Available for crisis support and decision-making.

Administration

• Participation in Parks quality assurance program
• Manage and review daily, weekly, and sessional statistics and checklists and conduct payroll verification.
• Adherence to all mandated deadlines
• Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.
• Prepare reports for the Parks Director which may include the collection and analysis of data, customer satisfaction, revenue, and expenses, etc.

Customer Service and Community Development

• Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies.
• Ongoing assessment of community needs
• Manage community events (including analyzing follow-up reports and debriefing)
• Act as a City of Brampton representative on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and to develop partnerships.
• Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests, inquires and successes.

Program Development

• Promote and create awareness of programs and develop strategies to increase employee recruitment and retention.
• Manage quality training and development programming.
• Assist Parks Director with marketing and business plan.
• Report on trends and areas of growth including future opportunities.
• Manage internal marketing of programs within the Parks division.
• Manage program development and standard operating policy development processes.
• Form and implement action plans to meet targets and potential growth.

Budget

• Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals.
• Collect, coordinate, analyze, monitor, and report budget submissions, actuals and forecast to the Parks Director

Selection Criteria

EDUCATION:

• Post-secondary degree or diploma preferably in related field (i.e. Social Work, Behavioral Sciences, Psychology, Horticultural Science, Environmental Studies)

Required Experience

• Minimum 3 years experience in training and development, project management and/or parks maintenance operations.
• One year supervisory experience working with staff and volunteers.

Other Skills And Assets

• Exposure to budgeting and financial management
• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle.
• Able to work variable, scheduled hours including evenings and weekends.
• Excellent public relations skills and ability to effectively deal with the public
• Various tests and/or exams may be administered as part of the selection criteria.
• Working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and the Human Rights Code.
• Proficiency in MS Office
• Knowledge of provincial and other legislative regulations pertinent to program discipline

Alternate formats will be provided upon request.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #105465 by June 23, 2023 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.