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Company | Sally Beauty |
Address | Whitby, Ontario, Canada |
Employment type | OTHER |
Salary | |
Category | Retail |
Expires | 2023-05-13 |
Posted at | 1 year ago |
Overview
The Distributor Sales Consultant is responsible for an assigned territory of customers to which their main focus is to help grow their salons overall sales. The DSC will be responsible for meeting and achieving assigned sales goals by utilizing their manufacturer education and sales resources. Sales should be expanded upon through opening new doors and selling approved beauty products while introducing new products and concepts. The DSC will actively use all forms of social media as an additional outlet to serve salons, barbers, spas, schools, and any licensed beauty professional.
Responsibilities
Grow the Business
The Distributor Sales Consultant is responsible for an assigned territory of customers to which their main focus is to help grow their salons overall sales. The DSC will be responsible for meeting and achieving assigned sales goals by utilizing their manufacturer education and sales resources. Sales should be expanded upon through opening new doors and selling approved beauty products while introducing new products and concepts. The DSC will actively use all forms of social media as an additional outlet to serve salons, barbers, spas, schools, and any licensed beauty professional.
Responsibilities
Grow the Business
- Actively prospect for new customers through cold calling, social media, and other digital outlets
- Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge
- Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts. Determine customersneeds and offer products and services to meet those needs
- Conduct effective in-person and virtual product knowledge classes
- Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours)
- Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned
- Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis
- Call on your customers in person in order to execute established sales goals
- Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity
- Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com
- Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon
- Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships
- Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed
- Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor
- Be a subject matter expert on utilizing digital platforms social media to grow the business. Share your knowledge with peers in order to grow the teams digital capabilities
- Support all new initiatives with a growth mindset while also positively fostering change management throughout the team
- Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required
- Create an organized work environment and workflow to be able to most efficiently service your customers
- Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships
- Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital social media techniques to generate new customers and foster existing business relationships
- Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market
- Allocate and optimize time to participate in learning utilizing all available tools and resources
- Actively work to increase own product, industry, and market knowledge
- Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling
- Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
- Frequent and sometimes prolonged periods of driving are necessary for this role
- Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus
- High school diploma or equivalent certification
- Ability to work in a constant state of alertness and a safe manner
- Strong time management and organization skills and the ability to successfully manage multiple projects at once
- Must live within the assigned territory
- Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines, books of business, and other business needs
- Ability to present a professional business image and interact positively with the public
- This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights
- Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools
- Working knowledge of inventory control systems and visual merchandising is strongly preferred
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