Operations Support Analyst Jobs

What You’ll Do

The team supports the forward flow of CT’s auto division and the Reverse flow for the entire corporation. The Operations support team provides system, reporting, analytical and project support.

• Claims reporting and analysis
• Assist in product management
• Participate in initiatives that contribute to the development of new Product placement strategies and coordinate and support their rollout
• Communicate warehouse transfers to OMSS and depots
• Monitor financial cycle counts
• Participate as SME in process improvement projects and initiatives.
• Identify, document, and implement business opportunities that contribute to the continuous improvement of processes and decision making within the team
• Development of tools to support Team initiatives
• Drive initiatives with other business units including Replenishments team, Operations Planning Centre, Supply Chain Improvement, IT, APAP team, Return and Recovery Centre teams, Depot staff and management teams.
• Provide direction with product maintenance activities including: Slotting Availability, Daily Anomaly Resolution, and capacity analysis
• Respond to store inquiries
• Work with Operations Planning, Merch. and other Supply Chain partners in SKU movement initiatives.
• Ensure that knowledge of other initiatives is leveraged by the Team

What You Bring

• 3 to 5 years of supply chain experience
• Experience with SQL, Python, an asset
• Strong written, oral communication and interpersonal skills
• Prior experience with decision support or database querying tools an asset
• Extensive and proven PC knowledge coupled with ability to adapt to rapidly changing applications and systems
• University degree or college diploma in Business, Engineering or equivalent experience
• Experience with WMS, IMS and DCCS an asset
• Demonstrate a Customer Service attitude utilizing excellent interpersonal skills and can organize, communicate, and negotiate information
• Proven problem solving and analytical skills
• Experience with MS Access, Excel and Power Point
• Experience with process improvement projects
• Strong service quality awareness and commitment
• Ability to prioritize realistic action plans, while taking into consideration time constraints and resource availability

Hybrid

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.