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Customer Service Operations Support Analyst Jobs

Operations Support Analyst Jobs
By Canadian Tire Corporation At Vaughan, Ontario, Canada
Ensure that knowledge of other initiatives is leveraged by the Team
Demonstrate a Customer Service attitude utilizing excellent interpersonal skills and can organize, communicate, and negotiate information
3 to 5 years of supply chain experience
Experience with MS Access, Excel and Power Point
Experience with SQL, Python, an asset
Experience with WMS, IMS and DCCS an asset
Operations Support Analyst Jobs
By HUB International Canada At Chilliwack, British Columbia, Canada
Min 2+ years’ of experience working as an Applied Epic subject matter expert within an agency
Applied Epic report building experience
4+ years’ experience in the insurance agency industry either working for an agency or providing services to agencies
Excellent communication skills in both verbal & written.
Experience successfully working autonomously and collaboratively with a team
Strong organizational, presentation, and customer service skills
Customer Service Support - Travel
By SPECTRAFORCE At Canada
Previous work experience or education in the travel industry required.
Resolve requests from Finance to interface bookings that have not yet been invoiced as a result of system or manual error.
Work closely with the Finance team to resolve invoicing issues.
Additional Travel GDS platform knowledge
Other tasks as required such as updating processes and processing payment requests and refunds.
Coordinate with and provide support to Reservation change agents to resolve collector inquiries and escalations.
Customer Service Support Jobs
By Alquemy Search & Consulting At Vancouver, British Columbia, Canada
Resolve customer queries / complaints mainly by applying knowledge of established procedures and policies
Previous banking/financial services experience ideal
Excellent communication and customer service skills
Provide best possible service levels and customer relations by providing resolutions in a timely manner
Handle new and existing customer inquiries effectively
Need to understand relevant queries / complaints to be resolved through necessary research and available resources
Customer Service Support Jobs
By Workhoppers At Kitchener, Ontario, Canada

We are looking for Customer Service Support for our client in Guelph, ON Job Title: Customer Service Support Job Location: Guelph, ON Job Description  * The Customer Service Support 2 – ...

Customer Support Analyst Jobs
By Akkodis At Markham, Ontario, Canada
Excellent organizational, time management, punctuality and customer service skills
Use your skillsets to troubleshoot Client Issues in a timely manner
Experience in accounting based applications preferably in the Private or Public Golf Club Industries, Hotel or other related Hospitality Industries
Customer service experience preferably in the software industry
Strong PC and system navigation skills, specifically in a Windows-based environment
Excellent, effective and clear verbal and written communication skills and interpersonal skills required
Service Operations Support Specialist (Service Analytics)
By Finning At Surrey, British Columbia, Canada
Identify critical control requirements in the Repair Management Cycle
Knowledge of Change Management principals
Post-secondary certificate in Business Operations or Project Management is an asset
Partner with Facility Leadership, Shared Services and Corporate to define control optimization requirements
Conduct, evaluate, review and manage various types of audit engagements (including Operational, Compliance, Financial, and Investigative Audits)
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement visual solutions
Operations Support Analyst 1 Jobs
By City of Toronto At Toronto, Ontario, Canada
Experience working with a CAB and in adhering to change, configuration, and asset management processes.
Ensure that the most effective tools, utilities, and technologies are used in operation and enterprise system management.
Excellent interpersonal skills, with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
Excellent analytical and problem-solving skills.
Considerable knowledge of ITIL®, CAD®, Visio® and DCIM software products.
Experience with batch and online workload processes, job scheduling, documentation, troubleshooting and incident reporting.
Customer Service Analyst Jobs
By Deoleo At North York, Ontario, Canada

We are in need of a Customer Service Analyst with s solid background in order fulfillment and management, inventory control and customer service. Ideally this candidate has experience working in the ...

Customer Service Analyst Jobs
By Ferrero At Toronto, Ontario, Canada
Experience in Customer Service in corporate environment, food, FMCG industry
Experience working with SAP, BI reporting tool, for at least 1 year (VA, VL,VF modules)
Experience working with carriers, pre-booking of appointments, follow-up POD request from carrier websites & tracking of sales orders
Advance Excel skills is an asset
EDI knowledge is an Asset (850-856-810-860 documents)
Links closely with Sales, demand planning and customer development to identifying gaps for seamless order execution.
Customer Support Operations Analyst
By GoBolt At Toronto, Ontario, Canada
Develop and maintain standard operating procedures and own the change management with all stakeholders
Partner with Implementations, Account Management, Operations and other cross functional teams on new processes and business changes
Pilot and test new software and solutions to drive customer experience and reduce operating expenses (Zendesk, RPA and other CS Tools)
Assisting with the design, test, and rollout new support channels, workflows and offerings
2+ years experience delivering frontline customer service or technical support
Start-up, consulting, or other demonstrated experience leading teams in a high-growth, fast-paced environment
Bilingual Service Operations Support Intern (Grad Opportunity)
By GE HealthCare At Mississauga, Ontario, Canada
Working alongside and supporting internal customers (such as Service Management, Account Managers and Field Service Representatives)
Actively working with the Accounts Receivables and Finance departments to ensure timely closure of collections issues
Create and manage online workflow processes
Excellent analytical skills with great attention to detail
Highly developed communication and interpersonal skills
Demonstrated quality experience in a customer service capacity
Customer Support Analyst Jobs
By Klue At Québec, Quebec, Canada
Create, maintain and continuously improve the customer-facing knowledge base of documentation including videos
Experience working with company administrators and end users by chat, email, phone and/or video in a B2B or B2C SaaS environment
Experience with support tools like Intercom
Experience with product and usage analytics like Google Analytics and Pendo
Experience configuring SSO and integrations with CRMs like Salesforce and collaboration tools like Slack
Experience working with 3rd party data providers
Operations Support Analyst Jobs
By Experis At Greater Toronto Area, Canada
1.) Very Strong Communication skills
2.) Experience with Dynatrace, Splunk or Data Dog
12 Months initial contract + Extensions
3.) Able to support on call rotation
4.) Operations Support or Operations Analyst 5-7 years
Service Line Operations Director - Player Support
By Snowed In Studios Inc. At Ottawa, Ontario, Canada
Sound leadership, staff management, coaching and teambuilding skills.
Excellent project / program management skills.
Line. This role will ensure that common project management and execution tools are used throughout the
line. This role will ensure that common project management and execution tools are used throughout the
Strong analytical and critical thinking skills;
Minimum of 8 (eight) years’ work experience in a Customer Support set-up and in the games industry
Customer Support Analyst Jobs
By Cetaris At Toronto, Ontario, Canada
·Effectively manage your time to prioritize and achieve closure on multiple customer requests.
·1-2 years’ experience supporting core users on computer software, ideally business applications.
·Demonstrated excellence in customer relations skills both on the phone and on-line.
·You prefer to be in a highly collaborative environment vs working solo, even when remote.
·Accounting knowledge: general ledger, cost centers as applied to different business cases.
·Bilingual French/English or working knowledge of French.