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On - Rq05478 - Applications Architect - Intermediate
Company | S M Software Solutions Inc. |
Address | Toronto, Ontario, Canada |
Employment type | CONTRACTOR |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-26 |
Posted at | 1 year ago |
We would like to present to you a new job opportunity and I think you may find it interesting.
- Expected hourly rate (Mandatory)
- Updated Resume in word format (Mandatory)
- 10+ years experience sustaining (e.g. administration, operations, support, patching, monitoring, starting/stopping) COTS based identity and access management systems. At least 4 years experience must be related to implementations with over 10,000 registered users.
- Knowledge of IT security technologies particularly encryption and authentication technologies such as PKI, PMI, and SSL.
- Experience with ITIL processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.
- At least 4 years experience must be related to Entrust PKI Suite (e.g. Security Manager v8.x, Security Manager Proxy, Admin Services, Automated Enrolments Services (AES)).
- Triaging, analysing, and resolving incidents related to GO-PKI;
- Assessing the impacts of changes on GO-PKI, including changes raised by clients and service providers (e.g. ITS, CompuCom, Telus);
- Documenting maintenance and support requirements and procedures.
- Tuning service components;
- Maintaining service components (e.g. applying patches, renewing certificates or licenses);
- Backing up or recovering service components (e.g. associated data or configurations);
- Engage and work with product vendor if the extended support is required.
- Identifying, analysing, and resolving problems related to GO-PKI - Entrust PKI Suite (e.g. Security Manager v8.x, Security Manager Proxy, Admin Services, Automated Enrolments Services (AES), SSL;
- Starting and stopping service components;
- Monitoring the health, performance and status of service components (e.g. technology stack);
- Participate in change management as a change coordinator, change analyst or application SME.
- Participate in incident management as an incident coordinator, incident analyst, or tier-2/tier-3 SME.
- Assist and provide production support to GO-PKI application on following Networking infrastructure components and technologies: Load Balancers, Firewall, Proxy Servers, Gateways, Routers etc.
- Provide application support and expertise to application and infrastructure based on the following technology products: Entrust PKI Suite, Sun Identity Manager (Sun IDM), LDAP Tools (such as Atos Dir.X, Apache Dir Studio/CLI Commands), Windows Internet Information Server (IIS), Apache HTTPD/IBM Web Server/NGINX, SQL , Oracle database 11g (and later), Solaris, Windows, AIX and Linux Operating Systems.
- Analyzing clients’ technical requirements, designing approaches/solutions;
- Documenting approaches/solutions.
- Describing patterns related to integration approaches/solutions;
- Constructing, testing, and deploying solutions;
- Developing utilities, scripts, applets, and reports to facilitate and automate the integration experience; and
- Analyzing and resolving problems encountered during integration;
- Developing processes and plans that support the application of patterns;
- Installing and configuring tools;
- Documenting maintenance and support requirements and procedures.
- Developing, testing, and deploying programmatic constructs (e.g. scripts, queries, views, reports, procedures or other); and
- Developing requirements for support tools;
- Evaluating and recommending tools;
- Document defined system management process and procedures;
- System events, events metrics, thresholds and alerts;
- Working with infrastructure hosting partner organization implement system management processes and procedures;
- System monitoring and alerting;
- System management processes and task;
- Developing plans for the transition of sustainment functions to OPS employees; and
- Transferring knowledge to OPS employees.
- Developing plans for the knowledge and skills transfer to OPS employees, including activities or tests to demonstrate the successful transfer of knowledge and attainment of required skills. OPS employees includes IT Source People Placement Service;
- Developing or informing the development of role descriptions for the sustainment of GO-PKI, especially related to the technical support function;
- Experience with Change Management and Release Management as processes supporting the implementation of large applications.
- Experience with automated testing tools, such as Team Foundation Server (TFS), Robot Framework, GOSS, SIKULIX or Visual Studio Team Server (VSTS)
- Strong interpersonal skills, including verbal and written communication and negotiation skills.
- 10+ years experience triaging, analysing, diagnosing (a.k.a trouble-shooting), evaluating options, and resolving application problems, especially those related to identity and access management systems and the above technologies. Experience with decision making processes.
- 10+ years experience designing, developing, deploying, and sustaining large application implementations based on the following technology products: Entrust PKI Suite, Sun Identity Manager (Sun IDM), LDAP Tools (such as Atos Dir.X, Apache Dir Studio/CLI Commands), Windows Internet Information Server (IIS), Apache HTTPD/IBM Web Server/NGINX, Oracle Web Logic, SQL, Oracle database 11g (and later), Solaris, Windows, AIX and Linux.
- 10+ years experience with quality control and assurance methodologies and practices as applied to the implementation of applications with over 10,000 Demonstrated experience in acting as a central point of contact for all incidents and problems in the day-to-day.
- This position occasionally requires the consultant to provide after-hour support both in the evenings and on the weekends (can be done remotely).
- This is a hybrid position, requiring 2~3 days onsite per week.
-
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