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Rq05960 - Solution Architect - Crm - Intermediate

Company

S M Software Solutions Inc

Address Toronto, Ontario, Canada
Employment type CONTRACTOR
Salary
Category Internet Publishing
Expires 2023-10-02
Posted at 8 months ago
Job Description
We have received a new requirement with one of the ministries in Ontario, kindly find the details below:


Note:


This position is currently listed as "Hybrid" however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.


  • Candidate needs to be in office- 2 days in a week


Mandatory documents:


  • Kindly provide updated Resume in word format.


Job Title: RQ05960 - Solution Architect - CRM - Intermediate


Client: Ministry of Northern Development, Mines, Natural Resources and Forestry


Work Location: 40 St. Clair Ave. W., Toronto, Ontario, Hybrid


Estimated Start Date: 2023-10-02


Estimated End Date: 2024-03-31


#Business Days: 130.00


Extension: 260.00


Hours per day or Week: 7.25 hours per day


Security Level: No Clearance Required


Mandatory Requirements


  • Experience with evaluating and documenting Siebel upgrade paths
  • 10+ years setting up and developing solutions with multi-organization data structures and data visibility
  • 5+ years hands on experience in developing RESTful service with JSON
  • 10+ years' experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
  • 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x,
  • 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies


Kindly share the following documents to [email protected] &by Wednesday, September 6 at 10:30 AM EST


Description


  • Documenting processes and technical designs and updating build books
  • Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration
  • Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
  • Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
  • Develop build books, working with LRC staff on actual implementation, documenting performance measures of new environments
  • Recommend development and support technologies that provide more efficient code management
  • Plan and develop data migration and/or integration (ETL or web services) from other Ministry Program solutions to the Siebel solution
  • Ensure designs are re-sizable / scalable for multiple screen platforms
  • Develop testing scripts using Siebel Automated testing to ensure integrity during change
  • Define diagnostic methods to help incident management
  • Development and configuration of integration of Siebel with other Ministry Program applications using web services, RestAPI or other mechanisms
  • Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
  • Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
  • Document build books, working with LRC staff on actual implementation document performance measures of the new environments
  • Hands-on solution design, configuration and troubleshooting of issues of a complex multi-tenant (multi-org enabled) Siebel implementation and its integration with subsidiary systems like Oracle Service Cloud and GIS (ArcGIS) in Development, Test, Pre-production and Production environments
  • Engaging with LRC and Ministry Program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
  • Develop unit testing scripts to confirm successful installation/configuration
  • Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
  • Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
  • Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
  • Ensure web pages are AODA compliant and are compatible across multiple browser technologies
  • Design and develop prototypes and proof of concepts


Skills


  • AODA, WCAG and Web accessibility
  • Oracle Service Cloud (OSC)
  • Siebel OpenUI (7+ years): PM/PR Scripting
  • Siebel Public Sector 8.x (10+ years) with 2+ year experience with Siebel IP2018+
  • Siebel Remote (10+ years): Docking Object, Siebel Anywhere
  • Siebel Smart Scripts and Task Based UI (5+ years)
  • Java™ Enterprise Edition (J2EE), Java™, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years)
  • REST web service (using JSON) (5+ years)
  • Siebel EAI, EIM, BI Publisher Reports (10+ years)
  • Siebel e-Services ( 10+ years)
  • Siebel data model (10+ years): Data model extension, EIM


Experience And Skill Set Requirements


Solution Development Experience - 40%


  • 4+ years developing compliance management solutions (incidents, complaints, inspections, permits, investigations & enforcement) using Oracle Siebel Public Sector
  • 4+ years experience with Javascript and/or Javascript libraries such as jQuery
  • 10+ years experience developing unit testing scripts
  • 10+ years setting up and developing solutions with multi-organization data structures and data visibility
  • 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
  • 5+ years experience with developing unit testing scripts to confirm successful installation
  • 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
  • 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
  • 2+ years experience configuring in Siebel IP 20.x Siebel IP 17 or higher
  • 5+ years experience developing integration using RESTful service
  • 10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
  • 5+ years hands on experience in developing RESTful service with JSON
  • 10+ years' experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher


Technical Skills - 40%


  • 10+ years of hands on experience on development best practices and standards with Siebel Repository
  • 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
  • 5+ years demonstrated and hands experience with data modeling and the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders
  • Experience with evaluating and documenting Siebel upgrade paths
  • Experience and understanding of Workspace and parallel development
  • 10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on.
  • 10+ years demonstrated and hands experience with Siebel e-services, , BI Publisher reports, Javascript, HTML5 and CSS.
  • 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
  • 10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
  • 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x,
  • 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting


Methodologies & Documentation - 10%


  • Experience with documenting performance measures of the new environments
  • Experience working in an agile project delivery team
  • Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
  • Experience with developing prototype build books
  • Experience with documenting processes and enhancement build books
  • Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
  • Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged


Soft Skills - 10%


  • A demonstrated team player with a track record for meeting deadlines
  • Excellent analytical, problem-solving and decision-making skills
  • Strong verbal and written communication skills
  • Strong communication skills to present technical designs/solutions to business clients
  • Strong collaboration skills with a proven track record for building strong working relationships


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