Mortgage Administrator Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

The opportunity

The Mortgage Administration Department, Investment Division, is comprised of Mortgage Servicing and Mortgage Accounting. The department is fully responsible for the maintenance and administration of all mortgages which are invested as a portion of the Company's net assets in Canada and the United States. Currently, the administration encompasses a portfolio of approximately $8 billion and supports a network of Canadian Mortgage Branches and U.S. Mortgage Branches.

Responsibilities

• Responsible for various monthly reporting
• Maintain and renew existing PPSA and UCC filings.
• Provide effective administration and servicing of the mortgage portfolio from the advance of funds to the payoff of the mortgage loan.
• Participate in projects on an ad-hoc basis.
• Review and understand standard mortgage documentation.
• Coordinate information, analyze and interpret documentation for the release and change of security.
• Mortgage file management, completing checklists, updating mortgage systems, uploading documentation.
• Assist in researching previously paid out mortgages throughout Canada and the U.S. and prepare discharges when required for outside Lawyers or previous Mortgage customers.

How will you create impact?

Reporting to the Supervisor, Mortgage Servicing, the Mortgage Administrator will be responsible for various administrative functions within the Mortgage Administration Department.

What motivates you?

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You obsess about customers, listen, engage and act for their benefit.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.

What We Are Looking For

• Ability to coordinate with several partners both internal and external (borrowers, solicitors, title companies).
• Familiarity with real estate and legal terminology.
• 2-3 years experience in a commercial mortgage related function.
• PC literacy including Excel, Word and Mainframe applications.
• Strong mathematical and analytical ability.
• Post-secondary education or equivalent work experience in the financial services industry and demonstrated service attitude.
• Knowledge of mortgage lending practices, mortgage investments and related provincial/state legislation.

What can we offer you?

• A competitive salary and benefits packages.
• Flexible work policies and strong work-life balance.
• A focus on growing your career path with us.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Continuous innovation We invite you to help redefine the future of financial services.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock And Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$40,275.00 CAD - $67,125.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.