Collection Agents Jobs

Common Collection Agency is Hiring Again!!!

Collection Agent Positions Available (1+ years of Collection Agency Experience Required)

What We Offer:

• Competitive Salary, Consistent Commission Structure and Paid Training

( Based on Experience in collections & proven track record & strong references )

• Casual Dress Code & Positive Environment
• Fair play in strategy in how we do business with our employees.
• Company BBQ, Christmas Lunch, Monthly Lunch outing to key monthly performers.
• Scent Free Environment
• Individual Non-Shared Work Station.
• One on One coaching & development.
• Free Parking and Easy Access To Public Transportation
• Paid Holiday Pay On Ever Pay (You manage / invest your own Vacation Money.)

Experience/Qualifications Requirements:

• Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
• Communicate with customers in a compliant manner following provincial legislation laws & client guidelines.
• Be able to apply skip tracing techniques
• Excellent oral and written communication skills for consistent collection calls
• Responsible for the collection of outstanding accounts by making outbound/inbound calls.
• Evening coverage until 9pm a requirement on a mandatory late night.
• Adapt in a fast-paced environment & willingness to learn
• Determine & execute risk management policy for our collection customers with possible referral to mitigate risk accounts for further action
• Provide timely and effective resolutions to collection issues
• Follow client guidelines to determine & negotiate suitable repayment plans
• Bilingual an asset (English, French) but not required
• Minimum 1 year Collection Agency Experience required
• Desire to learn and further your career & be a team player.