Medical Office Assistant -100% On-Site

Do you want to work with a collaborative, diverse team and gain innovative experience in one of the fastest evolving industries?

SRx health solutions is a fast-growing healthcare solutions services company designed for today’s growing markets. We are Canada’s leading provider and have grown with over 300 employees across Canada. We provide innovative, sustainable, and integrated healthcare solutions on a mission to enhance the wellness of Canadians. You will be part of a team dedicated to creating immersive experiences and transforming ideas into successful health care programs that matter.

We offer a truly inspiring and flexible work environment. Here, you will be empowered to follow your passion to continuously learn and grow. Not to forget to mention, we have one of the friendliest teams on the globe!

About the role:

We are seeking a detail-oriented, organized, and compassionate Medical Office Assistant to join our dynamic team in Barrie, ON. This is an in-person full-time role as a Medical Office Assistant. The Medical Office Assistant will be responsible for facilitating efficient operation of our hepatology practice by performing a variety of administrative and patient-focused tasks. The ideal candidate has experience in a medical setting, familiarity with medical terminology related to gastroenterology and hepatology, and excellent interpersonal skills.

What you will be doing:

• Appointment Scheduling: Schedule patient appointments and procedures in a timely and efficient manner. Manage cancellations and reschedules to minimize disruption in service.
• Regulatory Compliance: Adhere to PHIPA guidelines and maintain patient confidentiality at all times.
• Patient Interaction: Greet and assist patients in person and over the phone by scheduling appointments, answering inquiries, and providing general information about the practice and services.
• Documentation: Ensure that all necessary forms, such as insurance information, consent forms, medical history documents, and others are completed and accurately entered into the electronic medical record.
• Clinical Support: Assist healthcare professionals in maintaining patient records, documenting medical histories, and recording vital signs, if required. Facilitate patient preparation for procedures and examinations, if required.

About you:

• Minimum of 1-2 years of experience in a medical office setting, preferably in gastroenterology or hepatology.
• High school diploma or equivalent. Post-secondary education in medical administration or a related field is preferred.
• A strong understanding and respect for patient privacy and confidentiality in accordance with PHIPA regulations.
• Ability to multitask, manage time effectively, and maintain professionalism under pressure.
• Excellent communication and customer service skills.
• Proficient in using healthcare software systems for scheduling, and patient records management. Familiarity with Accuro an asset.
• Familiarity with medical terminology and medical office procedures.

Physical Requirements:

Ability to sit, stand, and walk for extended periods. May need to lift or move office supplies and equipment, up to 25 pounds.

If it sounds like you, we want you to apply!

About us:

SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. From the onset, the focus was to provide specialized healthcare solutions for Canadians. To achieve this, Mr. Vora recognized the need to provide more than just retail pharmacy services.

SRx health solutions is committed to fostering an environment of Diversity and Inclusion where employees are both valued and heard. We have a diverse representation of gender, race, sex, thought, and other personal characteristics that contribute towards the improvement of our commerce and people. We also provide accommodation during the interview process. Please reach out to our People Operations department at [email protected] for accommodation.