Medical Office Assistant Jobs

Our downtown office is currently looking for an Administrative Assistant to help run a busy practice with our Office Manager. We are looking for someone who can provide outstanding patient interactions and multitask in a dynamic environment. This is a part time position, ideally looking for full day support on Wednesday and Thursday and a possible half day that could fluctuate between a Monday or Friday morning.

Responsibilities:

• Review and update the referral systems to keep detailed records of referred patients.
• Engage in prepping consultation templates, gathering medical history, current medications, and other necessary medical information/investigations outlined by the physician.
• Review files and request imaging, lab tests and other medical reports.
• Play a key role in providing administrative and clinical support in a medical office.
• Responsible for basic administrative duties such as receiving patients, answering phone calls, responding to patient’s general inquiries, informing patients of appointment details, canceling, or rescheduling patient appointments, and completing reminder calls.

Qualifications:

• Experience working in a health care environment.
• Ability to use good judgment in assessing difficult situations.
• Positive, empathetic customer service attitude; sensitive to patient needs.
• Experience with Accuro or similar EMR.
• Knowledge of general office practices, procedures, and standards.
• Excellent verbal and written communication skills