Receptionist/ Medical Assistant Jobs

At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. As we continue to expand, we are looking for a Receptionist/Medical Assistant who has the passion to deliver the best possible care to our patients. A great opportunity to enter into the healthcare field and work with a leading medical group.

Summary: The Receptionist/Medical Assistant will participate in delivering services and outreach activities. This is a permanent full-time position.

Location: 610 Alden Road, Markham L3R 9Z1

Responsibilities:

• Directs telemedicine requests to our providers in an appropriate and efficient manner
• Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
• Provides assistance to doctors and allied health providers
• Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
• Supports management and perform administrative tasks for service delivery
• Provide virtual administrative support to physicians, pharmacies and allied health professionals
• Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
• Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
• Perform other duties related to clinic operations

Requirements:

• Able to work effectively in a fast-paced environment
• Excellent communication skills, ability to multi-task and willingness to learn
• Strong organizational skills and attention to details
• Administrative experience/customer service experience is an asset
• Knowledge of EMR and G-suite is an asset
• Computer proficiency
• Knowledge of CRM is an asset
• Effective interpersonal and problem-solving skills

Why Enhanced Care might be right place for you:

• Nominated for 2012 York Regions' Character Organization Award
• Winner of 2015 OPA's Collaborative Services Award
• Ongoing career training and development

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