Manager, Profile And Client Development

About Dentons

Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned with over 20,000 individuals in more than 200 offices across 82 countries.

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2023); Canada’s Top Employers for Young People (2023); Canada’s Best Diversity Employers (2022); Mansfield Rule 4.0+ Certification; Chambers Diversity & Inclusion Awards, North America 2021; and Canada Law Awards for Pro Bono Initiative of the Year 2021.

This role is an opportunity for you to join the world’s largest law firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

Position Summary

Reporting to the Director, Profile & Client Development, the Manager, Profile & Client Development works collaboratively with senior leadership to develop and implement our go-to-market strategy, expand current and new client relationships to drive revenue, and provides business development support for practices, sectors and key initiatives.

With a passion for growth and client development, the Manager will bring a successful track record in implementing strategies to win new business in a professional services or similar industry. The successful candidate understands the complexities of a matrixed environment and the relationship-based nature of how we grow our business. The Manager will be accomplished in both strategy and execution and will also have the charisma and energy necessary to inspire our lawyers with innovative business development ideas.

Responsibilities

• Draft proposals and other client-pitch materials for assigned groups; work in collaboration with the Proposals team to include key messaging in cross-practice RFPs
• Work in partnership with senior management, support the firm’s key client program by managing business development activities and preparing client reports
• Oversee and facilitate the delivery of business planning for assigned groups; execute business development plan action items and key initiatives, including researching ideas and drafting materials; track, follow up and present on group and lawyer initiatives to keep priorities moving forward
• Maintain marketing collateral related to the practice, industry, or initiative, including web content, brochures and practice group descriptions
• Maintain client lists for assigned practice and sector groups, working collaboratively with the CRM team
• Understand the key clients and experience of assigned practice and sector groups
• Lead directory submissions, prepare draft directory submissions for review and approval by accountable partners, project manage to ensure streamlined and efficient delivery
• Monitor trends in industries and identifying innovative products/services that can be promoted through strategic BD campaigns
• Provide clear direction with appropriate context when liaising with other teams, including Business Intelligence, Communications, Creative, CRM, Digital, Events, Proposals and other Business Services
• Drive business development efforts through research and analysis and develop client-focused initiatives to serve identified market needs
• Work in partnership with the Events team to ensure the successful preparation and delivery of events
• Other duties as may be required
• Create and monitor annual BD expense reports and budget
• Facilitate practice and sector group meetings

Requirements

• Demonstrate commitment to privacy and ethical conduct
• 6+ years of experience in marketing and business development experience working in a professional services environment is preferred
• Passionate about building a sales and client-focused culture, and a successful track record of involvement in innovative market and business development initiatives
• Post-secondary degree or diploma in Marketing or Business, or equivalent experience to successfully complete the essential requirements of the role
• A well-defined sense of diplomacy, including solid negotiation, persuasion, conflict resolution, and relationship management skills
• Bilingual (English and French) an asset
• Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines
• Solid business acumen; knowledge of corporate transactional and litigation processes and terminology is an asset
• Self-motivated, results-oriented and proactive with a keen eye for detail
• Excellent written and verbal communication skills with the ability to effectively communicate with external contacts and individuals at all levels of the organization ; ability to absorb new ideas and concepts quickly and to ensure they are clearly communicated to an audience
• Significant experience managing BD campaigns and initiatives and key accounts
• Ability to consistently meet the needs of internal clients; including flexibility and perseverance

Benefits we offer

• Join a firm that is recognized as one of the top 100 employers in Canada (2023)!
• Generous allowance of flex and vacation days
• Subsidized fitness program
• Flexible work arrangements
• Competitive salary and benefits package
• RRSP matching program
• Various social events and activities throughout the year
• Opportunities for professional growth
• Short and long term disability insurance

*We thank all applicants who apply, however only candidates selected for an interview will be contacted.

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity and equity (ID&E) are not just ancillary values, they are foundational to our business. We believe that ID&E is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to ID&E, we have been recognized as one of Canada’s Best Diversity Employer’s for 12 consecutive years (2011-2022), as well as one of Canada’s Top Employers for Young People (2022) for the fifth time.

Dentons Canada is an equal opportunity employer and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at [email protected].