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Manager, Maintenance Operations Jobs
Company | Dollarama L.P. |
Address | Mont-Royal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-05-11 |
Posted at | 1 year ago |
Reporting to the Director, Maintenance, the Manager, Maintenance Operations will help direct all activities related to the day-to-day facility management of 1500+ Canadian locations. The incumbent will be responsible to train, coach, and mentor a team of service agents, coordinators, and supervisors.
Key Accountabilities
Key Accountabilities
- Review leases, CAM, and estoppels with Legal and Real Estate teams; and
- Oversee and be responsible for a team of 3+ individuals;
- Travel may be required (10%).
- Develop and implement new initiatives and strategies to help optimize the business and the Maintenance department;
- Track compliance with contractor Service Level Agreements (SLA) and maintain supplier relationships;
- Oversee all maintenance procedures to ensure brand consistency, service performance and uninterrupted client experience;
- Supervise contracts related to facilities, maintenance services, equipment, general services, and construction;
- Manage yearly and quarterly budgets which includes forecasting, needs and analysis, expense monitoring, as well as annual and quarterly capex & opex expenditures;
- Strong organizational skills with a keen attention to detail;
- Bachelor's or Diploma in Management, Administration, Business or any relevant field;
- Excellent written and verbal communication.
- Strong problem-solving skills;
- Ability to handle multiple requests and competing priorities in a fast-paced and high-volume environment;
- Experience in strategizing new projects and cost savings initiatives;
- Strong leadership skills with the ability to build solid working relationships; and
- Experience managing budgets;
- Strong computer skills with proficiency in Microsoft PowerPoint, Visio, and Excel;
- Experience negotiating and managing large contracts;
- Five (5) to ten (10) years of related experience, ideally in construction, maintenance, or facilities field;
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