Manager | Housekeeping Services Jobs

We are seeking a permanent full-time Manager, Housekeeping Services to join our Kamloops team.
What We Offer

• Extended Health & Dental coverage
• Municipal Pension Plan
• Employer paid vacation starting at 4 weeks (20 days)
• Employer paid insurance premiums
• Work-life balance
• Medical Service Plan
• Excellent career prospects
• An attractive remuneration package
• Employer paid training/education

How Will You Create An Impact
The Manager, Housekeeping Services for the Kamloops Area, is responsible for the planning, organizing, and evaluation of daily operations for the Houskeeping services at Royal Inland Hospital, Hillside and Ponderosa, including staffing and operating budgets for these departments. The Manager works closely with internal and external partners to ensure the delivery of Laundry Services aligns with IH expectations and is supported, where applicable, by programs within the Manager’s area of responsibility. The Manager works in close collaboration with the local Directors, Managers, Business Support Representatives, Logistics, and other departments throughout IH. The Manager is responsible for fostering a safe and positive work culture within the areas of responsibility, ensuring IH is providing services that meet the needs of partners.
What Will You Work On

• Undertakes projects to ensure efficient, safe, and high quality services are delivered to patients, residents, and staff. Implements and monitors quality feedback processes and summarizes data accordingly for review and/or providing recommendations.
• Authorizes vacation, overtime, and paid and unpaid leave while ensuring the operational needs of the department are met.
• Keeps abreast of trends and developments in the Housekeeping Services industries.
• Participates in ongoing product evaluation and cost comparison as part of the product and service standardization process.
• Plans, directs, and participates in orientation and on-going education programs for in-house personnel as well as students from recognized training programs/educational institutions as required.
• Participates in regional, portfolio, and provincial committees as required.
• Provides management, leadership, and supervision to staff in line with established directives and policies relating to the mission and goals of the organization and develops procedures to guide staff in carrying out their duties.
• On an on-going basis, plans, implements, and evaluates programs related to Housekeeping and where applicable, Laundry Services.
• In consultation with the Regional Manager, plans the annual department budgets and is responsible for ongoing adherence to budget objectives for supplies, compensation, and equipment.
• Participates in the process related to awarding of regional contacts pertaining to areas of responsibility. May deal directly with suppliers either on the open market or by tender contract and group purchasing in accordance with IH policies and procedures.
• Labour relations responsibilities include involvement with the grievance process up to and including settlement; updating, negotiating, and implementing strike contingency plans including essential staffing levels; Step 3 Labour Management meetings; and third party hearings as required. Works in conjunction with Human Resources in the interpretation of collective agreements.
• Coordinates the routine ordering of supplies and establishes and maintains inventory control systems. Ensures optimal health and safety standards are met for areas of responsibility.
• Responsible for the development, implementation, and evaluation of Housekeeping, and Laundry programs and initiatives (local, regional, or provincial) in the respective portfolio, utilizing best practice standards to achieve customer-focused and quality service.
• Ensures any revenue-based services within the portfolio are operated in a cost-effective manner.
• Administers policies and standards in accordance with the regulations of the Ministry of Health, licensing, and local authorities as they pertain to the delivery of department services. Participates in the development of policies and standard operating procedures.
• Contributes to the management team of each facility by providing information, advice, input, and leadership with respect to Housekeeping and Laundry Services. Supports and promotes the mission, philosophy, and strategic direction for IH.
• Hires, appraises, and disciplines staff, up to and including termination. Manages employee attendance and coordinates the Attendance Promotion Program within the department. Carries out employee performance evaluations.
• Provides a safe working environment for all staff within the portfolio, including monitoring compliance, investigating incidents and implementing safe working procedures. May be required to participate in local or regional safety committees.
• Responsible for the ongoing development, sustainability, and evaluation of the Housekeeping Best Practice Audit program for sites within the portfolio. Coordinates ongoing training and education of staff.
• Establishes and maintains a quality assurance program for services and employs the necessary audit procedures that will measure the effectiveness and efficiency of those services.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!
Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).