Manager, Credit & Collections Jobs

Credit & Collections Manager
We are seeking a Credit & Collections Manager to join the growing MediaMonks Finance (DDM) team. The ideal candidate is a driven individual who is able to prioritize their workflow to the team’s objectives. The candidate will be expected to: lead a global collections team, be the point of escalation for collections disputes, own process improvement projects, and enforce a credit policy.
Responsibilities Include, But Are Not Limited To

• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
• Intervening on escalation matters and engaging in professional discussions with clients
• Reviewing weekly AR Aging and advising team on approach and tactics
• Guiding the Collection Team’s workflow and task prioritization
• Performing routine assessments of client credit risk
• Review of current policy and procedures and leading on-going process improvement initiatives
• Aiding the Credit Management Analyst in credit policy review and enforcement

Qualifications

• 7+ years of billing/collections experience preferred
• Excel in analytical and problem solving skills
• Excellent verbal and written communication skills
• Strong work ethic and ability to adapt to rapidly-changing environments
• Knowledge of international collections approaches and familiarity with different regional credit laws
• Experience managing conflict resolution
• Working in a global team setting
• Comfortable working in a high-paced environment
• QuickBooks, Netsuite, and UpFlow experience preferred
• BA/BS in Accounting or Finance related field

About Media.Monks
Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.
At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process.