Maintenance Specialist - Thunder Bay

Maintenance Specialist

The Chrysos commitment and mission

Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective.

Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful. Headquartered in Adelaide and with team members based in Western Australia, Victoria, Africa and North America, Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and safe ore analysis for the global mining industry.

The company’s flagship technology, PhotonAssay™ , steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals. With successful installations around Australia, Africa and Canada and a strong pipeline of global projects, Chrysos is taking PhotonAssay™ to customers around the world – Chrysos could take you to places that you might not have even imagined yet. There’s opportunity around every corner and the support to help you achieve your goals.

About the role

The Maintenance Specialist, with support from the rest of the team, will be providing hands-on technical support service to ensure the smooth running of Chrysos PhotonAssay™ equipment.

This permanent full-time role is based in Thunder Bay, Ontario, Canada, with regular travel to customer sites.

What you will do:

• Assisting in the development and continual improvement of the processes associated with the maintenance and service of PhotonAssay™ systems.
• Spares inventory management for each installation site.
• Training of the customer on the safe operation and maintenance of the equipment.
• Assisting in the installation and commissioning of new installations.
• Scheduled monthly maintenance as well as responding to breakdowns on short notice to minimise downtime and maximise availability.
• Technical support service for the installations via telephone, email and remote computer login for troubleshooting and performance checks during and out of office hours as agreed. This will involve liaising with support staff at Chrysos’ headquarters and our technology partner in China.
• Complete maintenance and spares documentation and providing feedback to customers.
• Have an eye and voice for safety and contribute to ensuring a safe work environment for all.

Who you are:

Essential

• Safety mindset.
• Current Driver’s Licence.
• Demonstrated experience in maintaining technical equipment.
• Valid rights to work.
• Strong customer service ethos and problem-solving skills.
• Excellent written and verbal communication skills.
• Able and willing to travel and work within Canada and overseas, including at remote locations such as mine sites.

Desirable

• Familiarity with the mining industry and mine-site operations.
• College or university education (preferably electrical, electronic, mechanical or mechatronic) or a closely related technical discipline.
• Experience in product development and the manufacturing sector.
• Customer Service and Field Service experience in the mining or mineral sector (or related) processing industries.
• Hands-on experience in one or more of the following areas: electrical wiring and safety, power distribution, mechanical maintenance and repairs; basic electronics; metalworking; engineering drawing and design.
• Demonstrated experience in fault finding in electro-mechanical equipment.
• Familiarity with office productivity software such as Outlook, Excel, Word and PowerPoint.

Personal attributes

• Strong analytical problem assessment and solving
• Empathy – the ability to sense what the client, colleague or other stakeholder needs from you.
• Respect – for everyone with due regard for their feelings, wishes or rights
• An eye for detail
• Integrity – being honest and consistently adhering to strong moral and ethical principles and values.
• Highly organised

Why come and join us?

Whether you’re in the office, working from home or on one of our client sites, we recognise that every single person is unique and our Chrysos benefits aim to ensure we cater for all.

We encourage flexibility and wellbeing. In today’s busy world it can be hard to find the right balance. Our people leaders welcome the discussion on flexibility and will always do their best to support your individual situation. To support this, we ensure you are well equipped with a mobile phone and at home computer set-up.

Yes, like many other businesses we have team activities, like pizza or different sports, but with us you will get the chance to work with exciting, ground-breaking equipment that is revolutionising and reducing the environmental impact of our mining industry. You will work with some of the best minds in the industry and be afforded career growth and development opportunities.

If this sounds like what you are looking for, then apply via the BambooHR link below.

We make hiring decisions based on your experience, skills and passion. When you apply, please feel free to tell us the pronouns you use or any reasonable adjustments you may need during the interview process.

This position closes on April 30th, 2023, apply quickly!